Workforce Supervisor

Workforce SupervisorPositions in this function are responsible for all scheduling, monitoring staffing levels and adjusting as necessary. Responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. Collaborates with business leaders, Finance, and other...

Job ResponsibilitiesThis position is responsible for forecasting staffing variables (i.e. volume, average handle time, off-phone activities, overflow, etc.) and working with the leadership team to validate the planning assumptions and volume forecastFormulate recommendations based upon analysis, data and input from users and departmental...

Urgently hiring for one of our direct clients in the Philippines.Job Title: Senior Executive- Workforce Management (RTA/Reporting)Location: Metro ManilaWork Mode: Onsite, Night ShiftJob Responsibilities:• Sending of interval / hourly reports like Attendance Report, Intraday Performance Report, Productivity Report, etc.• System issue tracking•...

As the Operations Supervisor overseeing two physical sites, you are responsible for driving team performance, consistency, and service excellence across all customer contact channels, including phone calls, emails, cases, live chat, SMS, social media, and other communication platforms.Duties and Responsibilities:Lead and support Customer Service Team...

Relays day-to-day work instructions coming from SMEDD Warehouse Team to the agency workforce.Enforce compliance to work and conduct guidelines rolled out by SMEDD Warehouse Management for agency workforcePerforms time-keeping summary preparations of agency workforce for payroll per cutoff.Resolves conflicts as may arise between agency employees.Reports to...

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate...

JOB DESCRIPTIONTake charge and make an impact by managing, coordinating, and directing the daily operations of our dynamic CCR team. As a Correspondent CCR UW Supervisor, you'll empower your team to deliver excellence, drive results, and ensure seamless operations. Join us and lead with confidence in a role where your expertise shapes our successAs a...

Key ResponsibilitiesLead organizational development initiatives, including change management, culture-building, competency frameworks, and organizational design, to strengthen long-term business capabilities.Drive strategic HR planning that aligns workforce strategies with organizational goals and continuous improvement priorities.Oversee core HR...

Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created...

Human Resources GeneralistGSL Group and Partners Inc.Build Your Career with UsAt GSL Group and Partners Inc., people are at the core of everything we do. As a General Contractor, we not only deliver quality projects but also build strong teams that thrive in challenging environments. We are committed to fostering a fair, collaborative, and professional...