Training Specialist

6 days ago

Makati City, National Capital Region, Philippines Trends Group, Inc. Full time ₱500,000 - ₱1,000,000 per year

Technical Instructor

  • Delivers training courses as per assigned schedule

  • Achieves the required certification levels and tracks as per the business needs

  • Studies, prepares and qualifies himself for new introductions of courses, ensures practical coverage of all the course labs

  • Prepares and troubleshoots issues for classroom set-up such as courseware, labs and assessment tools

  • Maintain responsibility for tracking key metrics on customer satisfaction

  • Prepares and provides regular reports as needed

  • Responsible for knowledge transfer to the new instructors upon assignment

Learning Solutions Consultant

  • Serve as an expert about the TRENDS ACADEMY Training Services, the role as pre-sales will assist sales team in developing the business with customers

Requirements

  • Graduate of any IT-related courses

  • 3-4 years of experience in the IT field - familiarity with any of the following technologies and disciplines:

    • Network Security

    • InfoSec

    • Cloud

    • Data Science

    • Virtualization

    • Programming Languages (Python, Object-Oriented Programming)

  • Excellent Presentation Skills

  • Proven customer focus, interpersonal and communications skills to ensure consistent customer satisfaction

  • Able to work well in a team environment and adhere to the highest ethical standards

  • Required to be a person of great passion for learning and for sharing of knowledge

  • Ability to work independently and as part of a team – especially in complex and ambiguous work environment

  • Able to adapt a cross-functional teamwork, provide executive and customer presentations

  • Enthusiastic about consumer and end-user experiences; has a passion for bringing innovative outcomes to both local and global markets

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