IT Network Support

2 hours ago

Pasig, National Capital Region, Philippines Verto Network Solutions Full time ₱300,000 - ₱450,000 per year

Job Summary:

We are seeking a detail-oriented and customer-focused IT Support to provide first-line technical support to end-users and assist in basic network administration tasks. The ideal candidate should have strong problem-solving skills, basic knowledge of networking, and the ability to communicate technical information to non-technical users.

Key Responsibilities:

· Provide first-level technical support for desktops, laptops, printers, and other IT-related equipment.

· Respond to help desk tickets, emails, and phone calls in a timely manner.

· Troubleshoot hardware, software, and basic networking issues (e.g., IP conflicts, connectivity problems, Wi-Fi access).

· Assist with the setup and configuration of user accounts, email, and user access rights in Active Directory.

· Perform routine maintenance tasks such as software updates, antivirus scans, and system backups.

· Support and maintain LAN/WAN systems under the supervision of senior IT staff.

· Monitor network performance and report issues to the network administrator.

· Maintain an inventory of IT equipment and software licenses.

· Document support cases, solutions, and procedures in the ticketing system or knowledge base.

· Assist with onboarding and offboarding processes (e.g., provisioning/deprovisioning devices and accounts).

· Follow company policies for IT security and data protection.

Qualifications:

· Associate's degree in Information Technology, Computer Science, or a related field (or equivalent experience).

· 1–2 years of experience in IT support or help desk environment.

· Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).

· Familiarity with Windows OS, Office 365, and common desktop applications.

· Experience with Active Directory and basic user account management.

· Excellent interpersonal and communication skills.

· Ability to prioritize and manage multiple tasks.

· Willingness to learn and adapt to new technologies.

Preferred Skills (not required):

· Basic experience with routers, switches, and firewalls.

· Knowledge of remote desktop tools (e.g., TeamViewer, RDP).

· IT certifications such as CompTIA A+, Network+, or Microsoft certification

Job Type: Full-time

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Discounted lunch
  • Health insurance
  • Promotion to permanent employee

Work Location: In person

  • Network Engineer

    7 days ago

    Pasig, National Capital Region, Philippines Expand Force IT Solutions Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Purpose:Responsible for implementing, maintaining, supporting, developing and, designing communication networks for our client, specializing in different Cisco Meraki technologies and equipment.Benefits to this position include:Internet SubsidyHealth Insurance (HMO with Dental Coverage) with Free DependentLeave CreditsAnnual AppraisalFREE Trainings,...

  • Network Support Engineer

    4 days ago

    Pasig, National Capital Region, Philippines JuanHand Full time ₱900,000 - ₱1,200,000 per year

    Job SummaryThe ideal Network Support Engineer will play a key role in diagnosing network-related issues, ensuring optimal network performance, and supporting both on-site and remote users. This position requires strong technical knowledge, in maintaining, trouble-shooting and supporting the Company's computer networks and systems.Key Responsibilities:Ensure...

  • network support engineer

    4 days ago

    Pasig, National Capital Region, Philippines Remax International, Inc Full time ₱800,000 - ₱1,200,000 per year

    Responsible for implementing and maintaining the network infrastructure in ways that optimize its performance for internal & external clients.Sustains a well functioning and reliable network system.Designs & develops scalable  & maintainable network architecture that meets business objectives and Service Level Agreement .Executes project management...

  • Junior Network Technical Support

    4 days ago

    Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full time ₱104,000 - ₱130,878 per year

    Calling all POS & IT EnthusiastsThe Philippines' largest non-bank POS terminal network is progressively growing.Join our expansion as we look for qualified applicants for the Network Technical Support position. You may also send your CV/Resume to Company Industry: Payment Solutions/Information TechnologyCompany website: Job level: Associate or...

  • IT Support Level 1 Technician

    4 days ago

    Pasig, National Capital Region, Philippines Verto Network Solutions Inc. Full time ₱250,000 - ₱350,000 per year

    Job description:Job Summary:We are seeking a detail-oriented and customer-focused IT Support Level 1 Technician to provide first-line technical support to end-users and assist in basic network administration tasks. The ideal candidate should have strong problem-solving skills, basic knowledge of networking, and the ability to communicate technical...

  • IT Support Level 1 Technician

    4 days ago

    Pasig, National Capital Region, Philippines VERTO NETWORK SOLUTIONS INC. Full time ₱180,000 - ₱230,000 per year

    Job Summary:We are seeking a detail-oriented and customer-focused IT Support Level 1 Technician to provide first-line technical support to end-users and assist in basic network administration tasks. The ideal candidate should have strong problem-solving skills, basic knowledge of networking, and the ability to communicate technical information to...

  • Senior Technical Support

    4 days ago

    Pasig, National Capital Region, Philippines Verto Network Solutions Inc. Full time ₱1,200,000 - ₱3,600,000 per year

    Keep abreast of changes in the standards, technologies or methodologies.Carry out administrative functionsRisk assessment and risk managementGive direction and guidanceCoach mentor team membersReview assignments for accuracy and qualityCoordinate application of software releasesDevelop and execute company policiesAttend meetings, trainings or seminarsWork...

  • Network Administrator

    4 days ago

    Pasig, National Capital Region, Philippines Power Mac Center Full time $80,000 - $120,000 per year

    The Network Administrator is responsible for the daily administration and operational stability of the organization's LAN/WAN infrastructure. This role includes supervising outsourced technical staff, overseeing network performance, troubleshooting issues, and ensuring secure, reliable network operations. The incumbent will configure, install, and maintain...

  • Network Administrator

    4 weeks ago

    Pasig, National Capital Region, Philippines Power Mac Center, Inc. Full time

    The Network Administrator is responsible for the daily administration and operational stability of the organization's LAN/WAN infrastructure. This role includes supervising outsourced technical staff, overseeing network performance, troubleshooting issues, and ensuring secure, reliable network operations.Key Responsibilities1. Network AdministrationManage...

  • Senior Technical Support

    4 days ago

    Pasig, National Capital Region, Philippines VERTO NETWORK SOLUTIONS INC. Full time ₱264,000 - ₱528,000 per year

    Keep abreast of changes in the standards, technologies or methodologies.Carry out administrative functionsRisk assessment and risk managementGive direction and guidanceCoach mentor team membersReview assignments for accuracy and qualityCoordinate application of software releasesDevelop and execute company policiesAttend meetings, trainings or seminarsWork...