Network Support Engineer

2 weeks ago

Pasig, National Capital Region, Philippines JuanHand Full time $104,000 - $130,878 per year

Job Summary

The ideal Network Support Engineer will play a key role in diagnosing network-related issues, ensuring optimal network performance, and supporting both on-site and remote users. This position requires strong technical knowledge, in maintaining, trouble-shooting and supporting the Company's computer networks and systems.

Key Responsibilities:

  • Ensure network security and integrity through best practices and compliance with company policies.
  • Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet systems.
  • Troubleshoot hardware, software, and network issues, coordinate with ISPs and third-party vendors for network support and services.
  • Perform routine network maintenance and system upgrades, including patches, hotfixes, and security configurations.
  • Support users and assist in network installations, configurations, and expansions, respond to tickets and service requests related to network access and connectivity.

Qualifications (Required/Preferred)

  • Bachelor's degree in Information Technology, Computer Science, Computer Engineering or related field.
  • At least 3 years' relevant IT infrastructure experience
  • Proven expertise in:
  • Microsoft Server technologies (AD, Group Policy, File Services)
  • Enterprise firewalls (FortiGate)
  • Networking (VLANs, VPNs, routing)
  • Virtualization (VMware or Hyper-V)
  • Cloud integration (Azure or AWS a strong plus)
  • Scripting or automation (PowerShell, Bash, Ansible) a plus
  • Certifications such as:
  • CCNA / CCNP
  • Microsoft MCSA/MCSE
  • Azure Administrator Associate / AWS Certified SysOps Admin
  • Fortinet NSE 4–7

This is a 100% onsite. Must be willing to report onsite in Pasig City.

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