Sales Service Engineer
1 week ago
Job description:
- Supervise and lead service technicians in the installation, maintenance, and repair of HVAC systems (air conditioners, chillers, cooling towers, ventilation systems, etc.)
- Diagnose and resolve technical issues and mechanical failures in HVAC systems
- Conduct routine inspection and preventive maintenance checks on client equipment
- Ensure proper documentation of service reports, job orders, and equipment checklists
- Coordinate with clients for service scheduling, technical concerns, and after-service feedback
- Prepare service plans, reports, and recommendations based on inspections and findings
- Ensure compliance with safety procedures and industry standards during service work
- Provide technical support to the sales team for project evaluation and client proposals
- Stay updated with new HVAC technologies, standards, and techniques
- Train junior engineers or technicians on proper servicing procedures
- Collaborate with warehouse/logistics team to ensure proper tools, materials, and parts are available for service
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