Assistant Director, Banquet

2 hours ago

Cebu City, Central Visayas, Philippines Universal Hotels and Resorts, Inc. Full time ₱250,000 - ₱750,000 per year

Job Responsibilities:

  • Oversee daily banquet operations, setups, and service standards.
  • Coordinate closely with culinary, sales, and events teams to deliver seamless functions.
  • Manage staffing, training, and team performance.
  • Ensure compliance with safety, hygiene, and quality standards.
  • Monitor event profitability, costs, and inventory control.
  • Act as liaison with clients during planning and on-site execution.
  • Key operational leader responsible for the planning, coordination, and flawless execution of all banquet and event functions.
  • This role ensures seamless collaboration between sales, culinary, and service teams, maintaining the high standards expected in both guest experience and event delivery.
  • The Assistant Director also plays a vital role in staff training, cost control, and upholding quality and safety standards across all events.
  • maintain operational continuity, client satisfaction, and the reputation of the property as a premier venue for meetings, weddings, and large-scale events—especially during the peak season.

Qualifications:

  • Bachelor's degree in Hospitality Management, F&B Management, or related field (Master's degree preferred).
  • Eight-Ten (8–10) years of progressive experience in Food & Beverage operations, including multi-outlet or large-scale environments.
  • Proven leadership ability with a track record of developing high-performing teams.
  • In-depth knowledge of current F&B trends, wine & beverage programs, and banquet/event operations.
  • Exceptional guest service and interpersonal skills, with experience handling VIPs and high-profile clientele.
  • Strong leadership and organizational skills.
  • Operational excellence and attention to detail.
  • Client relationship management.
  • Budgeting and cost control.
  • Effective communication and coordination.
  • Problem-solving under pressure.
  • Team training and motivation.
  • Knowledge of event logistics and banquet systems (e.g., Delphi)
  • Proficiency in hospitality management systems (Opera, Micros/Simphony, Delphi, or similar) and MS Office Suite.
  • Skilled in team development, coaching, and conflict resolution.
  • Excellent communication and organizational skills.
  • High adaptability and ability to work in a fast-paced, multicultural environment.

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