Client Operations

2 weeks ago

Taguig, National Capital Region, Philippines Tavor Perry Full time $70,000 - $120,000 per year

Job Overview

We're a rapidly growing company dedicated to delivering top-tier service to our clients. We're seeking a proactive and detail-oriented Client Operations & Success Specialist to join our team. In this role, you'll ensure seamless client communication, efficient job scheduling, and smooth coordination between teams—making sure every client experience is positive and every project is completed on time. You'll play a vital role in maintaining strong client relationships while supporting operational excellence in a fast-paced environment.

Key Responsibilities

  • Act as the primary point of contact for business clients, managing inquiries, updates, and service requests.
  • Coordinate job scheduling and assign the right team members based on client needs and service requirements.
  • Keep clients informed on project progress, promptly communicating any changes or challenges.
  • Manage job documentation, including detailed reports and invoicing, while ensuring accuracy and timeliness.
  • Collaborate with internal operations and dispatch teams to meet service standards and resolve issues quickly.
  • Maintain up-to-date client records and support account management activities.
  • Handle adjustments or additional requirements for jobs, ensuring client approval and smooth execution.
  • Uphold service quality standards, ensuring client satisfaction at every stage of the process.

Mandatory Skills

  • Previous experience in client services, account management, or scheduling.
  • Excellent verbal and written communication skills, with a client-focused approach.
  • Strong organizational skills with the ability to multitask under pressure.
  • Proficiency with Microsoft Office, CRM platforms, and job management software.
  • Team-oriented mindset with a proactive attitude.

Preferred Skills

  • Background in dispatch, operations, or B2B client services.
  • Experience with job reporting and invoicing.
  • Comfortable using multiple platforms and adapting to new tools quickly.
  • Strong problem-solving skills and ability to ensure client satisfaction under tight deadlines.

Why Join Us

Be part of a collaborative and dynamic environment where your role directly impacts client satisfaction and long-term partnerships. You'll gain opportunities to grow professionally, expand your responsibilities, and contribute to a company that values efficiency, teamwork, and exceptional client service.

  • Client Operations Associate I for Client Onboarding

    1 week ago

    Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time $70,000 - $120,000 per year

    Job Description Join our dynamic Client Operations team and be at the forefront of innovation in the banking industry. This role offers an exciting opportunity to engage with clients, address inquiries, and optimize service operations, all while contributing to our culture of excellence and efficiency. As a Client Operations Associate I within...

  • Digital Media Senior Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines Google Operations Center Full time $104,000 - $130,878 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs the Digital Media Senior Associate you will work on external (client/Advertiser facing) products like...

  • Workflow Management Senior Manager

    7 days ago

    Taguig, National Capital Region, Philippines Google Operations Center Full time $104,000 - $130,878 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usThe Auction and Reserve teams manage the set up and implementation of high visibility, complex...

  • Client Success Operations Administrator

    7 days ago

    Taguig, National Capital Region, Philippines beBeeAdministrative Full time ₱6,000,000 - ₱8,000,000

    Job Overview:">About the Role">We are seeking a skilled administrator to join our client success team. As a key member, you will play a vital role in ensuring the seamless delivery of client projects.">Key Responsibilities:">">Collaborate with client success managers to align on project goals, timelines, and task prioritization.">Serve as a liaison between...

  • Client Onboarding

    2 weeks ago

    Taguig, National Capital Region, Philippines Virtua Solutions Outsourcing Full time $104,000 - $130,878 per year

    We are seeking a Client Onboarding and Collection Team Lead with strong expertise in Salesforce to lead and coordinate onboarding and collection processes for our clients. This role collaborates closely with the Sales, Customer Success, and Finance teams to ensure seamless client onboarding and efficient collection management.Key ResponsibilitiesLead and...

  • Client Services Director

    3 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

    We are seeking an experienced Client Service Director to lead strategic account management for key healthcare clients.The ideal candidate will bring deep expertise in healthcare operations, a strong client relationship background, and the ability to drive growth and service excellence in a BPO environment.Key ResponsibilitiesServe as the primary point of...

  • Consultant, Client Change

    3 weeks ago

    Taguig, National Capital Region, Philippines Northern Trust Full time

    OverviewThe Client Change Management group works closely with Clients, Client Implementations, Worldwide Technology, Operations, Relationship Management and Product to deliver effective change management from change initiation through to implementation and benefits realisation. The group is responsible for programme management, project management and client...

  • Client Partnership Coordinator

    1 week ago

    Taguig, National Capital Region, Philippines beBeeClientSuccess Full time ₱483,600 - ₱504,000

    Bridge Between Clients and AssistantsThis role is designed to facilitate success on both sides of client-assistant partnerships.You will be the key to creating win-win outcomes, where you coordinate strategies for clients and assistants, lead direct interactions with clients, coach and develop assistants, bridge communication gaps, and build lasting...

  • Expert Client Coordinator

    7 days ago

    Taguig, National Capital Region, Philippines beBeeAccountManagement Full time ₱450,000 - ₱650,000

    Client Success and Project Coordination SpecialistYou will play a pivotal role in driving client success and internal operations, helping projects from start to finish with excellence.Act as the primary contact for existing clients—handling requests, resolving issues, and ensuring satisfaction.Coordinate scheduling by relaying service requests and...

  • Client Relationship Manager

    1 week ago

    Taguig, National Capital Region, Philippines beBeeAccount Full time $1,440 - $14,400

    About the RoleWe are seeking a dedicated and results-driven professional to oversee and nurture client relationships, manage critical projects, and drive customer success.This individual will serve as the primary point of contact for high-value clients, ensuring smooth operations and delivering exceptional service aligned with our mission.Key...