Receptionist
3 hours ago
Job Title: Receptionist
Location: Barbara's Heritage Restaurant – Plaza San Luis Complex, Intramuros, Manila
Employment Type: Full-time
Work Schedule: 6-day work week, including weekends and holidays
About Us
Barbara's Heritage Restaurant is a landmark dining destination in Intramuros, known for its rich heritage, Filipino-Spanish cuisine, and nightly cultural performances. We welcome both walk-in diners and guests with advance reservations, including tour groups and private functions. Our receptionist serves as the first point of contact for all guests entering the restaurant complex.
Job Overview
We are looking for a professional, well-spoken, and presentable receptionist to join our front-line team. This role requires both hospitality and sales acumen, as the receptionist engages with guests, handles inquiries, and supports our reservations and marketing efforts.
Key Responsibilities
- Welcome and attend to walk-in guests at the Landing Area near the entrance
- Answer phone and online inquiries regarding reservations, events, or menus
- Direct guests to the appropriate area (Main Dining, Sala Filipina, Sales Office)
- Assist in booking table and function reservations using our internal system
- Promote ongoing promotions, buffet offerings, and cultural shows
- Support the Sales Office with lead generation and follow-up calls when needed
- Maintain cleanliness and presentation of the reception area
Qualifications
- Presentable appearance and confident demeanor
- College graduate, preferably with a background in hospitality, tourism, or communications
- Excellent verbal communication skills in English and Filipino
- Pleasant, approachable, and professional in dealing with diverse guests
- Experience in front desk, hospitality, or sales roles is a strong advantage
- Comfortable using mobile or desktop-based reservation platforms
- Sales-oriented and proactive in recommending restaurant services
What We Offer
- Competitive salary
- Service charge
- Daily meals during shift
- Exposure to a vibrant heritage and tourism environment
- Opportunity to grow within sales, marketing, or guest relations
How to Apply
Submit your resume through Indeed or email it to Walk-in applicants may also submit their resume at our Human Resource Office, Plaza San Luis Complex, Intramuros, Manila, from 10:30 AM to 4:00 PM.
Job Type: Full-time
Benefits:
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Language:
- English (Required)
Work Location: In person
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