Collections Specialist
6 days ago
What You'll Do
- Reach out to customers with overdue accounts (1–90 days) in a professional and friendly way.
- Explain billing status and payment options clearly.
- Work with customers to create practical solutions or payment plans.
- Listen with empathy, de-escalate concerns, and provide excellent service.
- Keep accurate notes after every call.
- Follow company policies and compliance standards at all times.
- Meet collection targets while keeping customer satisfaction high.
- Escalate complex cases when needed.
What We're Looking For
- At least 6 months' experience in collections, accounts receivable, or customer service.
- Strong communication skills — confident, clear, and compassionate.
- A customer-first mindset, with patience under pressure.
- Basic knowledge of collection techniques and negotiation skills.
- Comfortable using CRM tools or call center platforms.
- Flexible to work shifting schedules and render overtime when required.
-
Collection Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines Emapta EMBuddy Full time ₱540,000 - ₱1,080,000 per yearJob Title: Collections Specialist (Hybrid | Blended Support)Location: JEG Tower, Cebu CityWork Setup: Hybrid – 3 days onsite (Tuesday to Thursday), 2 days WFHSchedule: Night ShiftAbout the Role:We are seeking a highly motivated Collections Specialist with strong negotiation skills and a proven track record in B2C collections. This role involves handling...
-
Billing and Collections Specialist
1 week ago
Cebu City, Central Visayas, Philippines MedSpecialized, Inc. Full time ₱240,000 - ₱348,000 per yearMedSpecialized, Inc. is looking for a Billing and Collections Specialist General Description: A Billing and Collections Specialist is responsible for managing the invoicing and payment collection processes within an organization. This role involves generating accurate bills for customers or clients, ensuring timely and accurate recording of payments, and...
-
Cash Collection Specialist
4 days ago
Cebu City, Central Visayas, Philippines Lexmark Full timeLexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...
-
Cebu City, Central Visayas, Philippines Isos Technology Full time ₱900,000 - ₱1,200,000 per yearOverview Isos Technology is seeking a detail-oriented Accounts Receivable and Collections Specialist This role is full-time that blends standard AR duties with the specific tasks of applying customer payments and facilitating the collection of outstanding accounts, as well as assisting the Accounts Receivable Specialist with preparing client invoices. The...
-
Billing and Collections Specialist
6 days ago
Cebu City, Central Visayas, Philippines MedSpecialized, Inc Full time ₱25,000 - ₱35,000 per yearMedSpecialized, Inc. is looking for a Billing and Collections Specialist General Description:The Billing and Collections Specialist provides financial information to management and serviced clients by researching and analyzing accounting data and preparing reports. Work Schedule and Arrangement: 11PM - 8AM, Office-based Setup Office Location: 8th floor...
-
Billing and Collections Specialist
6 days ago
Cebu City, Central Visayas, Philippines MedSpecialized, Inc. Full time ₱25,000 - ₱29,000 per yearMedSpecialized, Inc. is looking for a Billing and Collections SpecialistGeneral Description: The Billing and Collections Specialist provides financial information to management and serviced clients by researching and analyzing accounting data and preparing reports.Work Schedule and Arrangement: 11PM - 8AM, Office-based SetupOffice Location: 8th floor Skyrise...
-
Cebu City, Central Visayas, Philippines ISOS Technology Full time ₱900,000 - ₱1,200,000 per yearOverviewIsos Technology is seeking a detail-oriented Accounts Receivable and Collections Specialist This role is full-time that blends standard AR duties with the specific tasks of applying customer payments and facilitating the collection of outstanding accounts, as well as assisting the Accounts Receivable Specialist with preparing client invoices.The...
-
Hybrid - Collection Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines Transpacific Distributors Incorporated Full time ₱400,000 - ₱600,000 per yearHandle customer inquiries independently, addressing concerns related to payments and resolving related issues.Accurately update account information within the internal computer system.Reach out to customers to collect payments on delinquent loans, understand the causes of delinquency & secure a promise to pay.Follow established protocols when selecting the...
-
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full timeLooking to secure a high-paying role before the holidays? This is your chance to join a stable, rewarding account and enjoy a fruitful season with your loved ones.We're hiring Billing & Collections Specialists for a well-established account with a fast hiring process. If you have at least 1 year of BPO experience in billing, and you're ready to grow your...
-
Outbound Collections Representative
1 week ago
Cebu City, Central Visayas, Philippines VA PLATINUM PTY LTD INC. Full time ₱250,000 - ₱500,000 per yearWant more than just a job?Want to work with a stable and professional Australian company?Ready to turn every call into a career move?What are you waiting for? Be with us nowAbout the RoleWe are on the lookout for individuals who thrive in a challenging yet rewarding environment, where every successful collection isn't just a win for us but a step forward in...
