Collection Specialist

2 days ago

Cebu City, Central Visayas, Philippines Emapta EMBuddy Full time ₱540,000 - ₱1,080,000 per year

Job Title: Collections Specialist (Hybrid | Blended Support)

Location: JEG Tower, Cebu City

Work Setup: Hybrid – 3 days onsite (Tuesday to Thursday), 2 days WFH

Schedule: Night Shift

About the Role:

We are seeking a highly motivated Collections Specialist with strong negotiation skills and a proven track record in B2C collections. This role involves handling delinquent accounts through email and chat support, with minimal phone calls. If you thrive in a fast-paced environment and have a passion for helping customers resolve their balances, we'd love to hear from you.

Key Responsibilities:

  • Manage a portfolio of 120+ delinquent accounts (or at least 90 days past due).
  • Initiate and negotiate payment arrangements with customers.
  • Communicate professionally via email and chat, with occasional calls.
  • Maintain accurate records of customer interactions and payment commitments.
  • Collaborate with internal teams to ensure timely resolution of accounts.

Qualifications:

  • At least 2 years of B2C collections experience, preferably with a third-party collections agency.
  • Strong negotiation and communication skills.
  • Experience working night shifts and in a remote setup with excellent attendance.
  • Must have a conducive, secure, and private home office free from background noise.
  • Open to college graduates or undergraduates.
  • Familiarity with blended support channels (email, chat, minimal calls).

Perks & Benefits:

  • 20 leave credits annually.
  • Hybrid work setup for better work-life balance.
  • Opportunity to work in a premium office location at JEG Tower, Cebu.

Job Type: Full-time

Pay: Php45,000.00 per month

Benefits:

  • Company events
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work from home

Work Location: In person

  • Hybrid - Collection Specialist

    2 days ago

    Cebu City, Central Visayas, Philippines Transpacific Distributors Incorporated Full time ₱400,000 - ₱600,000 per year

    Handle customer inquiries independently, addressing concerns related to payments and resolving related issues.Accurately update account information within the internal computer system.Reach out to customers to collect payments on delinquent loans, understand the causes of delinquency & secure a promise to pay.Follow established protocols when selecting the...

  • AR Collection Analyst

    5 days ago

    Cebu City, Central Visayas, Philippines NCR Atleos Full time ₱900,000 - ₱1,200,000 per year

    About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Position SummaryIncumbent reports to the department manager and is responsible for...

  • B2C Collections Specialist | PHP45K-52K + PHP20K Incentives

    2 days ago

    Cebu City, Central Visayas, Philippines Emapta Full time ₱45,000 - ₱52,000 per year

    Turning Conversations Into Commitments, Payments Into ProgressWhy chase borders when global careers are calling from your own desk? In this fintech role, you'll manage accounts that cross currencies and time zones, negotiate settlements that restore balance, and deliver financial confidence worldwide. Your expertise in collections becomes the capital that...

  • credit and collection specialist

    7 days ago

    Bacolod City, Western Visayas, Philippines ILOILO SOUTHPRIME DEVELOPERS Full time ₱144,000 - ₱216,000 per year

    About the roleHere in Iloilo Southprime Developers Inc., a Credit and Collection Specialist is responsible for monitoring of accounts for overdue payments, contacts customers to recover outstanding debts, negotiates payment plans, and resolves billing discrepancies.What you'll doReview and/or Create Standard / Special Package ComputationsRemind buyers of...

  • HR Specialist/HR Staff

    7 days ago

    Cebu City, Central Visayas, Philippines Interior Crafts of the Islands, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Interior Crafts of the Islands, Inc. is a corporation formed in 1985 that introduced a new approach in furniture making by combining innovative techniques with impeccable craftsmanship using natural and synthetic materials.Interior Crafts of the Islands, Inc. designs, develops and manufactures superior quality furniture for the collections of...

  • Jr. IT Specialist

    5 days ago

    Cebu City, Central Visayas, Philippines SuiteWorks Full time ₱150,000 - ₱250,000 per year

    The Junior IT Specialist provides basic software support to clients, and, through specialized training and on-the-job experience, gains the fundamental knowledge on the products, procedures and standards and the technical skills that are needed to provide quality support service.JOB DESCRIPTION:Receive and process common client requests—provide live chat,...

  • Jr. IT Specialist

    5 days ago

    Cebu City, Central Visayas, Philippines SuiteWorks Inc. Full time ₱204,000 - ₱312,000 per year

    The Junior IT Specialist provides basic software support to clients, and, through specialized training and on-the-job experience, gains the fundamental knowledge on the products, procedures and standards and the technical skills that are needed to provide quality support service.JOB DESCRIPTION:Receive and process common client requests—provide live chat,...

  • Acct Receivable Spec I

    5 days ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    OverviewThe Accounts Receivable Specialist (AR Specialist) collects on outstanding accounts receivable by communicating with clients to resolve issues.  The AR Specialist is responsible for all aspects of collections, identifying customer billing issues and will be accountable for reducing the accounts receivable delinquency of assigned accounts.   The...

  • Marketing Support and Onboarding Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines Virtual Staffing Solutions Full time ₱400,000 - ₱600,000 per year

    DescriptionThe Onboarding & Marketing Support Specialist plays a role supporting both client onboarding and marketing operations. This position ensures smooth intake processes, asset collection, and accurate reporting while also coordinating marketing-related tasks to support Customer Success and Advanced Solutions teams.Key ResponsibilitiesKey...

  • Project Execution Specialist

    7 days ago

    Cebu City, Central Visayas, Philippines Private Advertiser Full time ₱600,000 - ₱800,000 per year

    We are looking for a detail-oriented and proactive Cross-Border Part-Time Specialist to support content publishing and outreach initiatives.This role involves uploading English content through WordPress, managing EDM projects, and compiling high-quality lead lists for B2B campaigns. Key ResponsibilitiesUpload and publish English blog posts and service pages...