APAC Payroll Specialist

We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

The benefits of working at CloudPay include a competitive compensation package, career development opportunities, access to wellness resources, and a vibrant global culture.

We are looking for passionate individuals who maintain a strong desire to succeed.

About this job opportunity

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

CloudPay is seeking a detail-oriented and motivated Payroll Specialist to join our rapidly growing team in the Philippines. This role focuses on delivering high-quality payroll services across the Philippines and the wider APAC region. It's an exciting opportunity to support multinational clients and be part of a collaborative, high-performing global team committed to excellence, compliance, and continuous improvement.

As a Payroll Specialist, you will take ownership of end-to-end payroll processing, ensure statutory compliance, and provide exceptional client support. You'll play a key role in maintaining payroll accuracy, driving service quality, and supporting internal improvements and best practices across the region.

Main Responsibilities

• Provide Philippines and APAC payroll and operational support services relating to payroll services to clients
• Perform regular and supplementary payroll processing runs for Philippines and Asia Pacific Clients
• Perform payroll payment process via funding and bank file generation, uploading and crediting
• Perform payroll reconciliation, payment and reporting of monthly statutory remittances in accordance with the country specific local statutory and company policies and reporting Year-end Tax activities and remittances
• Ensure that all payroll services provided are in accordance with organization policies and agreed work details with clients meeting the Service Level Agreement
• Managing and attending to all payroll matters and queries from clients via e-mails, calls and meetings, on a timely manner (within 24 hours turnaround time)
• Update payroll manual as and when on a timely basis and maintenance of other compensation related information

Experience needed for this role

• Proven end-to-end payroll processing experience handling Philippines payroll, Exposure to international payroll and associated rules is a plus (e.g. Australia, New Zealand, Hong Kong, Taiwan, Korea, Japan)
• Strong understanding of the whole payroll processing cycle, including filing of government statutory claims and tax submission
• Knowledge with APAC HR & Payroll law and policy as it pertains to service center support models and implementation
• Experience managing large in-house payroll volumes or working in a payroll outsourcing setup
• Proficient in Microsoft Excel and other MS Office tools
• Excellent verbal and written communication skills in English, with the ability to liaise effectively with clients and global stakeholders
• Strong attention to detail, time management, and ability to work both independently and as part of a collaborative team
• Resilient under pressure with a proactive approach to problem-solving and service delivery

About you and Our core values

• Taking ownership, working with integrity and respect
• Being a team player is key to our culture
• Solution and customer focused
• Great initiative with the goal for excellence in achieving results
• Dedicated to developing and always looking for continuous improvements
• Be creative, be committed, be engaged and enjoy what you do

Philippines Package and Benefits

• Competitive Salary
• Competitive vacation allowance
• Calm app
• Sick Leave
• EAP
• Group Life Insurance, HMO
• Employee Referral Program
• De Minimis Benefit
• WFH Allowance
• Mid-Year Bonus
• 13th Month Pay
• Regularization Bonus, 1st Year Anniversary Bonus
• Bereavement Leave
• Paid Volunteering days
• Study Leave
• Marriage Leave

CloudPay is committed to being an equal opportunities employer.

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.