Client Solutions Specialist role

3 days ago

Makati City, National Capital Region, Philippines Lendi Services Inc. Full time

Client Solution Specialist (CSS)

Makati City, Metro Manila, Philippines

Full-time

Company Description

Lendi Group is a market-leading digital platform business focused on transforming the home loan industry. It operates the country's #1 retail mortgage broker – the iconic Aussie Home Loans franchise – and the Australia's #1 digital mortgage brand, Lendi. Together, with its national network of 1,300 brokers and 230 retail stores, the Lendi Group brands give all Australians the power of choice, and confidence, in one of life's biggest financial decisions. Building on this market-leading foundation, Lendi Groups vision is to be the undisputed place for Australians to buy and own property through our new Aussie Homes propositions. Lendi Group's loan book is more than $100b and it was named Australia's Aggregator of the Year for 2024.

Job Description

  • Assisting the preparation, assessment/settlements & submission of home loan applications
  • Liaising with Australian brokers & clients to finalise loan submissions
  • Ensuring compliance of mandatory credit & lender policies are in place

Qualifications

  • Must have atleast 1 year of experience working in the Australian banking/mortgage credit assessment (checking payslips/bank statements, servicing etc)
  • Highly prefers someone with a finance, commerce degree or similar
  • Keen attention to detail to deliver consistent, high quality and accurate work
  • Can work in a fast-paced work environment

Additional information

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

  • A vibrant, relaxed, yet professional culture.
  • We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration, with a requirement to work from our Makati office at least once a month.
  • A holistic wellbeing programs offering 24/7 support to enable our team to thrive at home and work.
  • Comprehensive HMO coverage for you and one free dependent, along with life insurance starting from Day 1.
  • Access to 25 days of leave, made up of 20 vacation days and 5 sick days.
  • Monthly internet subsidy to help you stay productive at home
  • Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
  • Access to all government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG.

Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human.These values are part of our DNA—helping us attract, engage, and grow the right talent while building best-in-class products. Together with our principles, they guide how we collaborate, support one another, and make decisions to drive progress with purpose.

We're committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

This is an opportunity to shape the future of a fast-growing, purpose-driven company that's transforming the homeownership journey.

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