Front of House Staff

6 days ago

San Fernando, Central Luzon, Philippines Manong Barb's Food Corporation Full time ₱14,000 - ₱30,000 per year

JOB RESPONSIBILITIES

  • Reporting to the Front Leader under Operations
  • Responsible for learning the complete food menu, operating a point of sale (POS) machine, communicating with customers, and assisting other restaurant front staff as needed
  • Handling of petty cash and change fund
  • Welcomes and greets customers courteously and help determine their orders
  • Processes customer orders and record them in the restaurant database/POS machine
  • Accepts payment from customers in cash or by credit card, and make change accurately and efficiently
  • Processes credit card payments by entering transactions into a computer system or swiping cards through a POS terminal (if applicable)
  • Issues receipts to customers
  • Deals with returns and refunds as necessary
  • Maintains cash control over register drawer and verifies amounts are correct
  • Relays customers' orders to the kitchen staff, specifically, the assemblers
  • Places food orders in the appropriate bags and boxes for takeout, pick up, and delivery transactions
  • Ensures all orders are delivered to the customers in a timely manner
  • Responds to customer inquiries, and record customer suggestions and complaints
  • Handles customer complaints regarding menu items, specials, or prices
  • Requesting identification from customers when they pay with a credit card, or avail senior / PWD discounts
  • Tally money in the cash drawer at the beginning and end of each work shift
  • Stocking of cashier and packaging supplies as necessary
  • Managing shelves, tracking inventory, and keeping the work area clean and organized
  • Rotates among all kind of transactions
  • Coordinates with the delivery riders regarding the orders to be delivered and endorses change fund
  • Responsible for replacing staff who are out sick or on vacation and for arranging coverage in cases of emergency absence
  • Perform other job-related functions as assigned

JOB QUALIFICATIONS

  • High school diploma or equivalent.
  • At least 6 months of previous experience as a cashier or in a customer service role is preferred.
  • Strong mathematical skills for accurately handling cash transactions.
  • Excellent interpersonal and communication skills.
  • Ability to work efficiently and handle high-pressure situations during peak hours.
  • Attention to detail to ensure accurate order processing and cash handling.
  • Familiarity with point-of-sale (POS) systems is a plus.
  • Friendly and courteous demeanor when interacting with customers.
  • Basic computer skills for data entry and order processing.
  • Dependable and punctual with a strong work ethic.
  • Flexibility to work evenings, weekends, and holidays as required.

Job Type: Part-time

Pay: Php14, Php15,000.00 per month

Expected hours: 24 – 40 per week

Benefits:

  • Employee discount
  • Paid training
  • Promotion to permanent employee

Experience:

  • Food Industry: 1 year (Preferred)
  • Service Crew: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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