Happy Customer Retention

2 weeks ago

Cabanatuan City, Central Luzon, Philippines Personal Collection Direct Selling Inc. Full time ₱250,000 - ₱500,000 per year

Job Description
The Happy Customer Retention position ensures efficient cash collection management, assesses new dealers' creditworthiness, and monitors maturing and delinquent accounts. It is also responsible for daily cash handling, deposit processing, dealer evaluation, and overdue account follow-ups.

  • Cash Handling and Collection Management

  • Registers daily cash collection in the logbook and secures it in the vault.

  • Deposits the previous day's collection into the company's bank account every morning and as needed.
  • Prepares the Daily Collection Daily Analysis (DCDA) report for the mother branch to ensure the accuracy of logs in the system versus deposited amounts.
  • Uploads validated deposit slips and DCDA Reports for submission to the Treasury and Credit and Collection Regional Head.
  • Uploads validated deposit slips and DCDA Reports for submission to the Treasury and Credit and Collection Regional Head.
  • Accepts and processes dealer's payment.
  • Performs a daily cash count at the end of the day before endorsement to the Invoicing Clerk.
  • Dealer Assessment and Credit Approval
  • Assesses new dealers and approves submitted requirements to ensure creditworthiness.
  • Participates in Barangay/ Offsite recruitment to validate new recruits.
  • Monitoring and Follow-Up of Maturing and Delinquent Accounts
  • Checks and monitors maturing and delinquent accounts via text blasts and provides lists of maturing and
  • overdue accounts to uplines.
  • Checks and monitors maturing and delinquent accounts through calls.
  • Conducts Heart-to-Heart (H2H) calls focusing on overdue dealers (highest overdue in peso value) and maturing accounts (calls GLE, GLD, and GLM).
  • Prepares and sends reminder/demand letters to dealers with overdue accounts (accounts over 61 days overdue).
  • Maintains a file of collection-related documents for easy access and timely preparation and submission of required report

  • Happy Customer Sales

    2 weeks ago

    Cabanatuan City, Central Luzon, Philippines Personal Collection Direct Selling Inc. Full time ₱250,000 - ₱500,000 per year

    ob PurposeThe Invoicing Clerk/Great Life Associate is mainly responsible for the processing ofdealer's orders in a timely manner through invoicing in the system (e.g., PC Net, BMS)and increasing the Basket Size through suggestive selling.III. Duties and Responsibilities Accurately process orders in the system (e.g., PC Net, BMS) and prepares SalesInvoice...

  • Sales Training Officer

    2 weeks ago

    Cabanatuan City, Central Luzon, Philippines Personal Collection Direct Selling Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionDreams Fulfillment Officer JD _ 092023POSITION TITLE: Dreams Fulfillment OfficerLEVEL: SupervisorREPORTS TO: Cluster HeadSUPERVISES: NoneJOB PURPOSEResponsible for the growth of branch sales through dealer recruitment, execution of intentionalactivities, training, and coaching of new and existing dealers.Works closely with the Cluster Head,...

  • Selling Manager

    2 weeks ago

    Cabanatuan City, Central Luzon, Philippines SM Fashion Full time ₱300,000 - ₱600,000 per year

    Responsibilities:Monitors departmental sales vs. target on a daily basis, identifies causes of poor performance and recommends solutions to Regional Manager for proper action.Proactively seeks customer interactions, builds sustained relationships with top 100 customers and converts the ones with complaints into happy shoppers.Explains display standards to...

  • Retention Agent

    2 weeks ago

    Cebu City, Central Visayas, Philippines SVC PH Inc. Full time ₱1,800,000 - ₱3,000,000 per year

    Select VoiceCom is currently looking Retention Agent to start ASAPSelect VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of...

  • Retention Agent

    1 week ago

    Cebu City, Central Visayas, Philippines SVC PH Inc. Full time ₱30,000 - ₱60,000 per year

    Select VoiceCom is currently looking Retention Specialists to start ASAPSelect VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want...

  • Retention Agent

    1 week ago

    Cebu City, Central Visayas, Philippines SVC (Select VoiceCom) Full time ₱250,000 - ₱500,000 per year

    Select VoiceCom is currently looking Retention Specialists to start ASAPSelect VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want...

  • Executive Assistant

    2 weeks ago

    Angeles City, Central Luzon, Philippines ddc7422e-e3fe-4631-b14f-c7c4a9840e78 Full time ₱360,000 per year

    About the Role:As an executive assistant, support the licensee-in-charge in various aspects of achievement including compliance, growth and marketing, team member happiness, client retention and customer experience.Skills and Attributes:Keen eye to detailsTeam playerExcellent verbal and non-verbal communicationTime management and organizational skillsStrong...

  • Customer Support Agent

    2 weeks ago

    Cebu City, Central Visayas, Philippines WorthyWorld Marketing Ltd Full time ₱80,000 - ₱120,000 per year

    Customer Happiness Agent (Customer Support)Craftamo — Remote (Philippines)Full-Time | Long-Term | Performance-Driven RoleCraftamo is a global, fast-growing art supplies brand that serves passionate artists across the USA, UK, Canada, and Europe. We're known for our premium products, our collaborative work with world-class artists, and our commitment to...

  • Sales & Customer Success Operations

    1 week ago

    Cebu City, Central Visayas, Philippines VenturEd Solutions Full time ₱900,000 - ₱1,200,000 per year

    For more than 40 years,VenturEd Solutionshas been supporting K-12 private and independent schools. We offer a comprehensive suite of software tools for admissions, enrollment, financial aid, tuition management, student information, communication, fundraising, and accounting. These tools empower schools to fulfill their missions and deliver exceptional...

  • Selling Manager

    2 weeks ago

    Olongapo City, Central Luzon, Philippines SM Retail Inc Full time ₱900,000 - ₱1,200,000 per year

    Responsible for overseeing the daily operations of the store and ensures it runs smoothly and effectively. Duties includes motivating sales teams, creating business strategies, and training staff. Cultivates customer satisfaction by directing all front-end activities (requires consistent presence in selling area).Responsibilities:Monitors departmental sales...