Selling Manager
2 days ago
Responsibilities:
- Monitors departmental sales vs. target on a daily basis, identifies causes of poor performance and recommends solutions to Regional Manager for proper action.
- Proactively seeks customer interactions, builds sustained relationships with top 100 customers and converts the ones with complaints into happy shoppers.
- Explains display standards to sales clerks and regularly checks if items are arranged properly, areas are clean and asks for repair or replacement of broken fixtures.
- Conducts daily checking on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels, no chatting).
Key Qualifications:
- Bachelor's Degree in Business Administration or similar
- At least 2 years' related retail work experience in a managerial role
- Strong leadership, customer service-oriented with in-depth knowledge of basic business management processes
- Excellent communication and interpersonal skills
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