
Deskside Support Engineer
5 days ago
Be part of the fastest-growing savings and loan association and work alongside talented, success-driven individuals. At PSSLAI, we empower you with opportunities for growth, innovation, and continuous learning while offering competitive compensation and comprehensive benefits.
If you're ready to serve those who serve and protect, join us today and make a difference
Deskside Support Engineer
The Deskside Support Engineer is responsible for providing technical assistance to end users for hardware, software, and peripheral issues. The role also supports endpoint backup, recovery operations, and basic infrastructure troubleshooting to ensure system availability and data integrity across PSSLAI offices.
Required Skills, Knowledge and Characteristics
Qualifications
- Bachelor's degree or Associate degree in Information Technology or related field.
- 2–4 years of experience in desktop support or IT field services.
- Certifications such as CompTIA A+, Microsoft Modern Desktop Associate preferred.
Skills and Competencies
- Strong working knowledge of Windows OS, MacOS and desktop applications.
- Basic understanding of networking and system recovery procedures.
- Experience with backup software and endpoint recovery.
- Proficient in remote desktop tools and ITSM ticketing platforms.
- Excellent problem-solving, customer service, communication, and documentation skills.
- Knowledge and experience in a financial institution environment is a plus.
- Familiarity with Microsoft Office Suite and common business applications.
Kindly email you resume to , and
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, DSE)
Employee Benefits
At Public Safety Savings and Loan Association Inc. (PSSLAI), we know that our people are the most critical component of the Association's success, that's why we developed healthier workspaces and poured our effort in forming a highly competitive remuneration and comprehensive benefits package for our employees. If you find fulfillment in serving those who serve and protect the country, be a part of the PSSLAI family today
Other benefits includes:
Health and insurance coverage
Retirement benefit plan
Yearly vaccinations (Flu, Pneumonia, Cervical, etc.)
Free use of facilities (Gym, The PEAK, Roof Deck, etc.)
Scholarship program
PSSLAI Membership (for regular employees)
Internship Programs
The Public Safety Savings and Loan Association Inc. (PSSLAI) Internship Program offers an exciting opportunity for students to gain hands-on experience in the financial services industry. Interns will work closely with experienced professionals and develop key skills in areas such as financial management, customer service, marketing, logistics/procurement, and operations.
Join Us Now
If you find fulfillment in serving those who serve and protect the country, fill out the form
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