Customer Service Assistant

1 week ago

Lipa City, Calabarzon, Philippines Littelfuse Full time $40,000 - $80,000 per year

Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

Customer Service Assistant
Acts as a liaison, providing product information and assists in resolving any emerging problems that our customers may encounter with accuracy and efficiency.

About The Job

  • Answers non-standard inquiries about the products ordered, product offerings, and offers minimal technical assistance. (40%)
  • Provides accurate, valid, and complete order information to customers. (30%)
  • Communicates with customers regarding price discrepancies, shipping information, dates and lead times. (20%)
  • Tracks product issues and identifies if trends exists, reports issues to manager. (10%)
  • Other duties as assigned.

About You

  • High school diploma or equivalent
  • Associate degree, two year technical/trade degree, or equivalent preferred
  • Five to seven years of experience
  • Proficient in MS Office
  • Analytical skills
  • Strong communication skills
  • Experience with SAP preferred
  • High attention to detail

Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values – Customer Focus, Integrity, Innovation, Teamwork, and Results Driven – support us on our mission to improve the safety, reliability, efficiency, and performance of our customers' products and systems.

We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference – everywhere, every day.

We offer a competitive salary package and a variety of benefits, including Medical, Life, Disability, and Retirement benefits as well as development opportunities like internal Lean Six Sigma Certification.

  • Customer Service Representative

    14 hours ago

    Lipa City, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Job OverviewWe are seeking highly motivated individuals to fill customer service roles in a dynamic environment.The successful candidate will support a range of customer service initiatives for a diverse portfolio of clients.In this role, you'll assist customers with enquiries and provide excellent service while working in a professional setting.Key...

  • Customer Service Advocate

    2 days ago

    Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,000,000

    Job Title: Customer Service AdvocateWe are seeking dedicated individuals to join our organization as customer service representatives. This role offers a chance to work on established accounts, providing front-line support to customers in need of assistance.This is an excellent opportunity for those looking to start or grow their career in the BPO...

  • Customer Service Advocate

    14 hours ago

    Lipa City, Calabarzon, Philippines beBeeEmpathy Full time $4,800 - $12,000

    Customer Service Advocate OpportunityWe are seeking a dedicated and customer-focused individual to play a crucial role in ensuring seamless shopping experiences on Amazon Seller Central and client websites. This key position involves addressing customer inquiries, resolving issues, and providing assistance through various communication channels.Key...

  • Customer Service Representative

    1 week ago

    Lipa City, Calabarzon, Philippines DigiDesk Full time ₱104,000 - ₱130,878 per year

    We are hiringCustomer Service Representativesto join the growing team of one of our valued call center clients based inLipa City, Batangas.This role offers a chance to work on established accounts, providing front-line support to customers in need of assistance.If you're looking to start or grow your career in the BPO industry, this is your chance to build a...

  • Customer Service Representative

    1 week ago

    Lipa City, Calabarzon, Philippines Simplemenu Full time ₱216,000 per year

    Location: 2F Unit 19, YCP Business Center, Ayala Hwy, Lipa, min away from SM)Work Setup: On-siteAbout the RoleWe are looking for Customer Service Representatives to join our team In this role, you will be responsible for assisting customers, resolving inquiries, and ensuring an exceptional customer experience. If you have great communication skills, a...

  • Customer Service Specialist

    14 hours ago

    Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱30,000 - ₱50,000

    Customer Service Expert Role OverviewThis is a customer-facing position that requires exceptional communication skills and the ability to provide solutions to complex problems.Key Responsibilities:Deliver outstanding customer service via phone, addressing inquiries, resolving complaints, and guiding customers through solutions.Maintain a thorough...

  • Customer Service Expert

    17 hours ago

    Lipa City, Calabarzon, Philippines beBeeCustomerService Full time $40,000 - $60,000

    Job OverviewWe are seeking a highly skilled Customer Service Expert to join our team. In this role, you will be responsible for providing exceptional customer support and resolving issues in a timely and professional manner. Main ResponsibilitiesRespond to customer inquiries via phone, email, and chat in a courteous and efficient mannerResolving complex...

  • Customer Service Career Opportunity

    2 weeks ago

    Lipa City, Calabarzon, Philippines beBeeCareer Full time ₱150,000 - ₱250,000

    Customer Service Professional OpportunityEstablished accounts are in need of front-line support to provide assistance to customers. This role offers a chance to build a stable and meaningful path in customer service.We are seeking individuals with strong communication skills to handle inbound calls from customers, providing accurate, empathetic, and...

  • Delivery Customer Service Specialist

    5 days ago

    Lipa City, Calabarzon, Philippines Suy Sing Commercial Corporation Full time $104,000 - $130,878 per year

    Overall purpose:To coordinate with sales, customers, & delivery personnel to provide timely feedback and increase customer satisfaction with our delivery service.Major responsibilities:Monitors delivery trucks to ensure on time arrival to customerProvide feedback and solution to customer complaints on late delivery, short packing, short delivery, wrong...

  • Customer Service Specialist

    13 hours ago

    Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Job DescriptionMCI is a leading Business Process Outsourcing company that delivers tailored solutions to meet the diverse needs of its clients.They are looking for enthusiastic Customer Service Representatives to support various customer service initiatives for well-known clients. In this role, you will assist customers with enquiries and provide excellent...