Web Hosting Associate
2 weeks ago
QUALIFICATIONS:
- At least 1 year of BPO Work Experience or at least 6 months if from Web Hosting Company
- At least 6 months experience in Sales (any industry)
- At least 6 months experience in Tech Job
Description:
- Responsible for answering, resolving customer issues, and upselling through phone within a growing customer base
- Identify and relate with various customer needs and scenarios
- Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner
- Remain updated in client and industry led processes, technology applications, utilities, and products
- Utilize various client based tools and applications for customer management and servicing
- Transfer customers to appropriate departments when required
- Conduct data entry, documentation, and case management
- Work and partner with others within a team-based environment
- Achieve and maintain required metrics and goals
Job Type: Full-time
Pay: Up to Php36,000.00 per month
Benefits:
- Health insurance
- Life insurance
Ability to commute/relocate:
- Mandaluyong: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Notice Period:
- Current and Expected Salary:
Experience:
- Web Hosting/Tech: 1 year (Preferred)
Work Location: In person
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