IT Supervisor

2 days ago

Mandaluyong City, National Capital Region, Philippines Koppel Inc. Full time ₱1,200,000 - ₱3,600,000 per year

We are seeking a highly skilled and motivated
IT Supervisor
to oversee and support our company's IT infrastructure, systems, and applications across multiple sites. This role requires both
technical expertise
and
leadership capability
, ensuring that our operations remain secure, efficient, and reliable.

Qualifications

  • At least
    5 years
    of working experience in IT/Computer - Network/System/Database Administration or equivalent.
  • Experience with
    major ERP platforms
    is required;
    SAP
    experience is
    strongly preferred
    .
  • Solid knowledge of
    Windows servers, workstations, SQL, and ERP/CRM workflows
    .
  • Experience in
    Fortigate firewall administration
    is preferred.
  • Familiarity with
    PABX/IP phone systems
    (Grandstream) and
    CCTV configuration
    across multiple sites is an advantage.
  • Strong troubleshooting, analytical, and communication skills.
  • Ability to
    multitask and work under pressure
    .
  • Applicants must be willing to work on-site in
    Mandaluyong City
    .

Key Responsibilities

  • ERP Management
  • Coordinate and manage the company's ERP system with providers and internal users.
  • Support ERP-related workflows (accounting, sales, distribution, CRM).
  • IT Infrastructure & Network
  • Install, configure, and maintain computer hardware, operating systems, and applications.
  • Manage and maintain LAN/WAN infrastructure including servers, firewalls, routers, switches, and load balancers.
  • Monitor network performance, troubleshoot connectivity issues, and recommend upgrades for ISPs, firewalls, switches, and access points.
  • Security & Compliance
  • Configure and maintain firewall policies, endpoint protection, and connectivity.
  • Implement IT security measures including antivirus, encryption, VPN, VLAN, and regular audits.
  • Conduct system updates, patches, and backups regularly.
  • Systems Administration
  • Administer Windows Servers, Active Directory, Group Policy, DNS, DHCP, and user accounts with proper access controls.
  • Manage corporate email systems and provide technical support across the company.
  • Maintain documentation of hardware, system specifications, and configurations.
  • Technical Support & Supervision
  • Provide timely response to service issues and user requests.
  • Supervise IT operations for the main office and branch sites.
  • Guide the IT team in troubleshooting and evaluating alternative solutions.

Preferred Experience

  • Strong background in
    ERP modules
    such as Sales, Distribution, and Accounting.
  • Proficiency in
    network configuration and security
    (firewalls, routing, switching, VPN, VLAN, proxy servers, load balancers).
  • Hands-on experience managing
    Windows Servers, databases, and monitoring systems
    .
  • Familiarity with
    telephony (IP/PABX), CCTV systems, and VOIP technologies
    .

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