Communications Specialist

1 day ago

Pasig, National Capital Region, Philippines Optimum Solutions Pte Ltd Full time

Communications Specialist

Department: Partner Communications and Training

Get to Know the Team

The Partner Communications and Training Department ensures that all communications to driver- and delivery-partner stakeholders are
effective, relevant, and clearly understood
across various channels and formats. The team collaborates with progressive thinkers from multiple operational and marketing units to shape and elevate the overall partner journey.

Get to Know the Role

The
Communications Senior Specialist
serves as the voice of the organization for merchant-partners, driver-partners, delivery-partners, and peer-operators across different services and verticals. You will be responsible for establishing narrative direction, crafting communications, and developing campaigns across digital channels such as in-app platforms, blogs, email, SMS, and social media.

A key aspect of the role is the ability to adjust tone, writing style, and messaging based on the intended audience while maintaining strict alignment with brand guidelines. You will work closely with Operations and other business teams to produce clear, impactful, and partner-focused communications.

Key Responsibilities

  • Manage communication requests and campaigns from briefing to delivery; must meet tight deadlines with strong attention to detail.
  • Collaborate closely with communications, operations, creative, and marketing teams to ensure all outputs are on-brief and delivered on time.
  • Support local campaigns and project-based communication needs (ad-hoc or planned).
  • Craft strong narratives and messaging for clear and compelling communications across multiple channels.
  • Produce well-written, actionable content that influences behavior and supports key metrics.
  • Finalize, proofread, and prepare materials for publishing.
  • Ensure all messaging adheres to brand guidelines, narrative direction, and tonality standards.
  • Publish communications and campaigns through various tools and platforms (in-app, SMS, social media, blog, etc.).
  • Collaborate with insights, analytics, and cross-functional teams to build automated communication flows across the partner lifecycle.
  • Develop and enhance driver/partner lifecycle journeys.

Minimum Qualifications

  • Bachelor's Degree in
    Communications, Journalism
    , or a related field.
  • At least
    2 years of relevant experience
    in content production, content management, or communications.
  • Knowledgeable in
    content marketing
    , digital marketing, mobile marketing, and campaign launches.
  • Understanding of
    transport, mobility, or automotive industries
    is preferred.
  • Ability to drive is a plus.
  • Excellent written and verbal communication skills in both
    English and Filipino
    .
  • Strong attention to detail, accuracy, and brand consistency.
  • Skilled in problem analysis, problem solving, and handling multiple projects simultaneously.
  • Strong time management skills; proactive, self-driven, and accountable.
  • Collaborative mindset; enjoys working as part of a team.
  • Proficient in Microsoft and Google productivity tools.
  • Familiarity with
    WordPress CMS
    is an advantage but not required.
  • Exceptional command of spelling, punctuation, syntax, and grammar.
  • Comfortable receiving constructive criticism and refining work accordingly.
  • Able to present themselves professionally across all communication channels.

You can also send your CV to

  • Communications Specialist

    1 day ago

    Pasig, National Capital Region, Philippines The Medical City Full time

    The OpportunityThis is not a routine content role. AsCommunications Specialistat The Medical City, you will be at the forefront of shaping how the organization communicates internally and externally—crafting messages that inspire trust, build engagement, and strengthen the brand.You will work closely with the Head of Communications and senior leadership to...

  • Media and Corporate Communications Specialists

    7 days ago

    Pasig, National Capital Region, Philippines The Medical City Full time ₱400,000 - ₱600,000 per year

    The Medical City Clinic is looking for Media and Corporate Communications Specialists. The role is responsible for developing and executing content marketing strategies, managing corporate communications, overseeing media planning and buying, and fostering community engagement. The role aims to strengthen the company's brand, enhance public and media...

  • Communications Senior Specialist

    1 week ago

    Pasig, National Capital Region, Philippines Converge ICT Solutions Inc. Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionConverge ICT Solutions, Inc. is the fastest-growing broadband service and technology provider in the Philippines. We are the first to operate an end-to-end pure fiber internet network in the country, delivering fast, reliable, and tailor-fit connectivity to Filipinos across all major islands. Our extensive network encompasses more than...

  • Communications Specialist

    1 day ago

    Pasig, National Capital Region, Philippines TaskUs Full time

    Team Overview:The client is accountable for driving the company's privacy, safety, and security outcomes and ensuring a balanced risk position is maintained for the company. Their mission is to keep users safe at scale.Employees and the extended workforce play a crucial role in defending the corporate ecosystem against potential threats. Their decisions...

  • Community Specialist

    1 day ago

    Pasig, National Capital Region, Philippines Wonders Full time

    Maintain and Manage Community Records and Documentation:This includes accurate and up-to-date filing of resident information, incident reports, safety inspection logs, maintenance requests, andother relevant administrative documents. This ensures compliance with regulations and facilitates efficient data retrieval.Implement and Monitor Health and Safety...

  • Marketing Communications Specialist

    7 days ago

    Pasig, National Capital Region, Philippines First Gen Corporation Full time

    At First Gen, we take pride in our work of energizing the Philippines through clean power generation technologies. As we grow to become the best in the industry, we are continuously searching for talent who are driven, empowered, and passionate about making a positive difference in the world.We provide employees with ample opportunities and resources that...

  • Digital Marketing Specialist

    7 days ago

    Pasig, National Capital Region, Philippines Viva Communications, Inc. Full time

    Basic Purpose/Job SummaryTo develop, manage, design, create, and deliver marketing programs and campaigns for movie releases on different social media accounts and other digital platformsQualifications:Must be a bachelor's degree holderFresh graduates are welcome to applyMust be an expert in using editing software such as Adobe InDesign, Illustrator,...

  • AML Sanctions Screening Specialist- Community Pass, MSG Program

    1 week ago

    Pasig, National Capital Region, Philippines Mastercard Full time ₱1,200,000 - ₱2,400,000 per year

    Job Title:AML Sanctions Screening Specialist- Community Pass, MSG Program Overview:OverviewMTS Compliance Operations is looking for one (1) AML Sanctions Screening Specialist to join our dynamic team and ensure the company and the organizations we support adhere and remain compliant to all relevant anti-money laundering and counter terrorist financing...

  • AML Sanctions Screening Specialist- Community Pass, MSG Program

    1 week ago

    Pasig, National Capital Region, Philippines Mastercard Full time $80,000 - $120,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • QA Specialist

    1 day ago

    Pasig, National Capital Region, Philippines GICF (Global Integrated Contact Facilities) Full time

    We're hiring a Quality Assurance SpecialistJoin our growing healthcare team and play a key role in ensuring top-quality service delivery and excellent customer experience.Qualifications: At least 6 months of experience as a Quality Assurance Specialist, or At least 6 months of experience as a Contact Center Agent handling HMO or healthcare accounts Strong...