Patient Coordinator Intern- Cebu

4 hours ago


Cebu City, Central Visayas, Philippines Instalimb Solutions Philippines Inc. Full time ₱150,000 - ₱450,000 per year

Key Responsibilities

- Schedule, confirm, and manage patient appointments and follow-ups

- Greet and assist patients in person or by phone

- Maintain accurate and confidential patient records, including insurance and billing information

- Educate patients on procedures

- Handle patient inquiries, complaints, and concerns with empathy and professionalism

- Support front desk operations and maintain a welcoming environment

Required Skills & Qualifications

  • Currently studying Business Administration, Marketing or other related course

-Communication – Clear, compassionate communication with patients, families, and healthcare teams is essential

- Empathy – Understanding patient concerns and showing genuine care builds trust and improves satisfaction

- Problem-solving – Quickly resolving scheduling conflicts or patient concerns

- Time Management – Juggling appointments, follow-ups, and documentation efficiently

- Attention to Detail – Ensuring accuracy in patient records, insurance data, and care coordination

- Adaptability – Staying calm and flexible in fast-paced or emotionally charged environments

- Conflict Resolution – Handling complaints or misunderstandings with professionalism and tact


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