E-Commerce & Sales Operations Associate

4 days ago

Pasig, National Capital Region, Philippines Jacinto & Lirio Full time

Job description

About the Role

We are looking for a passionate, detail-oriented, and flexible E-Commerce & Store Operations Associate to join our growing team. If you're experienced in managing online stores and thrive in a fast-paced, creative, and collaborative environment, we want to hear from you.

Qualifications

  • 1-2 years of relevant experience in e-commerce or store operations
  • Strong communication and interpersonal skills
  • Detail-oriented and flexible
  • Basic Adobe Photoshop skills
  • Fully vaccinated
  • Passionate about the Philippines and local products
  • Resides in or near Pasig City (for easier commute)

Preferred: Experience handling online stores and marketplaces (e.g., Shopee, Lazada, Shopify, etc.)

Key Responsibilities

  • Manage and process orders from online malls and the company website
  • Oversee and set up online accounts
  • Maintain strong relationships with online customers
  • Analyze website and online store data to optimize performance
  • Ensure visually appealing and user-friendly layouts for websites and online stores
  • Track and manage inventory; monitor fast- and slow-moving items
  • Coordinate with platform partners for merchandising, promotions, and events
  • Upload and moderate customer product reviews
  • Enhance online presence and product discoverability
  • Monitor daily sales and strategize to meet sales targets
  • Plan and implement e-commerce campaigns, promotions, and bundling
  • Lead product merchandising and e-commerce store decoration efforts
  • Analyze sales and campaign performance
  • Manage product listings across platforms
  • Assist with stockists, bazaars, and support other departments as needed

Job summary

Process orders, manage listings, analyze sales, improve layouts, run promos, and build strong ties with partners for smooth online operations.

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