IT Service Desk

5 days ago


Pulong Santa Cruz, Calabarzon, Philippines LanceSoft Inc Full time ₱40,000 - ₱120,000 per year

About the role The candidate will be responsible for the first level support on operations to respond on incoming infrastructure requests and incidents. Responsibilities Respond as a first point of contact to IT support requests/incidents over the phone, via email, chat and in person to cover 24x7 operations. Create, monitor, and manage tickets to assign to respective teams. Monitor system alerts, network trends for escalation. Resolve technical issues remotely. Escalate advanced IT support cases. Provide timely updates on issues with the stakeholders. Create and maintain IT documentations/guidelines. Documenting records of actions taken. Create and manage user accounts. Provide weekly summary of tickets. Provides resolutions on the recurring requests or issues. Job Requirements Graduate of any course, preferably IT-related courses or relevant qualifications. Minimum of 2-4 years of service desk experience With experience on Active Directory or user account management With experience on documentation With experience on Desktop/Laptop and any other computer peripherals troubleshooting With minimum experience on system and network monitoring Good analytical skills, resourceful, and able to work under minimum supervision Strong sense of ownership for one's work and takes opportunity to contribute beyond the job description Proactive, flexibility and adoptability to changing work environments, task assignments and priorities Effective communication skills in English Experience with database and SAP is a plu

Job Type: Temporary

Application Question(s):

  • Are you okay with 6 months Contract job ?
  • May i know your Expected Salary?

  • Are you okay with onsite job ?

  • How many years of experience you have in Service desk?



  • Pulong Santa Cruz, Calabarzon, Philippines La Jeunesse Aesthetic and Lifestyle Center Full time ₱216,000 - ₱432,000 per year

    Job Description:We are looking for a Front Desk Officer/Receptionist who will serve as the first point of contact for our organization. The role requires a professional, approachable, and organized individual who can handle front desk operations, provide excellent customer service, and support administrative tasks.Key Responsibilities:Greet and assist...


  • Pulong Santa Cruz, Calabarzon, Philippines Business Service Group Full time $40,000 - $60,000 per year

    **MUST live relatively close to Sta. Rosa, Laguna**We are looking for someone who enjoys helping people and solving IT problems. This role provides remote troubleshooting and phone support for software, hardware, and network issues, while also assisting with deployments and diagnostics. You'll help test applications, support users with their desktop and...


  • Pulong Santa Cruz, Calabarzon, Philippines Terranova Clothing Brand Full time ₱200,000 - ₱250,000 per year

    Key Responsibilities:Finalizes sales in the cash desk at all times offering the best service Hands the customer their purchase well-presented and with the till receiptFamiliarizes himself/herself with the cash desk programme and internet functions required for the job Fully aware of the till opening and closing, payment and refund policies.Full aware of...

  • Business Analyst

    2 weeks ago


    Pulong Santa Cruz, Calabarzon, Philippines IT Managers, Inc. Full time ₱1,200,000 - ₱1,800,000 per year

    Position OverviewWe are seeking a detail-oriented and analyticalBusiness Analyst / System Analystwith at least3 years of professional experienceto join our team. This role is responsible for bridging business needs with technical solutions by analyzing requirements, designing system specifications, and supporting the implementation of technology-enabled...

  • Branch Supervisor

    2 weeks ago


    Pulong Santa Cruz, Calabarzon, Philippines Vera. Dental Clinic Full time ₱216,000 - ₱252,000 per year

    Primary Duties and Responsibilities:Administrative & Operational Responsibilities:Supervise the day-to-day operations of the clinic, ensuring smooth and efficient workflow.Monitor staff attendance, scheduling, and shift coverage to ensure adequate manpower.Coordinate with central/head office regarding policy updates, reporting, and resource...


  • Santa Rosa, Philippines Tetra Tech Full time

    Overview Tetra Tech isLeading with Science®to deliver transformative energy solutions for clients worldwide. Our work helps people and businesses plug in to reliable electricity, strengthens energy security, and powers resilient economies. We structure finance to drive deals that maximize advanced technologies and promote energy independence. We help...

  • Executive Assistant

    1 week ago


    Santa Rosa, Philippines Clarke Point Pte Ltd Full time

    Company Overview Fitzgerald & Co Insurance Brokers is a specialist insurance brokerage based in Australia, delivering tailored insurance solutions to businesses and individuals. With years of experience in the industry, the firm is committed to providing professional, personalised advice and exceptional client service. The team leverages leading insurance...


  • Santa Rosa, Philippines Karbon Full time

    Karbon Cebu, Central Visayas, Philippines Join or sign in to find your next job Join to apply for the Billing and Deal Operations Analyst role at Karbon . Karbon is the global leader in practice management software for growth‑minded accounting firms. We provide an award‑winning, highly collaborative cloud platform that streamlines work and communication,...