Inside Sales Representative

3 days ago

Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time
The Inside Sales Representative is responsible for providing day-to-day support for quoting and order management activities within assigned accounts. This role requires a solid understanding of internal systems and processes, along with knowledge of the company's go-to-market strategy and partner-facing applications. The Inside Sales Representative ensures that customer needs are met accurately and in a timely manner while maintaining strong relationships with internal and external stakeholders. As a key member of the Inside Sales team, the Inside Sales Representative will play a proactive role in maintaining account knowledge and driving operational efficiency.

Job Responsibilities:

• Customer Support & Quoting:

• Respond to customer inquiries, requests for quotes, and order processing requirements within designated timeframes.

• Build and maintain a strong working knowledge of assigned accounts and ensure that customer expectations are met.

• Operational Management:

• Possess in-depth knowledge of WWT tools, processes, and partner-facing applications to build and validate technical configurations.

• Provide proactive support to assigned accounts, including tracking orders and providing detailed reporting to stakeholders.

• Work with Direct and Indirect sources of supply to ensure efficient quoting and order processing.

• Collaboration & Team Support:

• Collaborate with internal teams, partners, and customers to support high-performance culture and achieve financial targets.

• Assist in the onboarding and mentoring of new Inside Sales team members.

RequirementsEducation Details Req:

Bachelor's Degree in Arts/Sciences (BA/BS) Business X or Bachelor's Degree in Arts/Sciences (BA/BS) Finance X or Bachelor's Degree in Arts/Sciences (BA/BS) Related Field X A combination of education, training and experience may be considered in lieu of a degree.

Work Experience Req:

A minimum of 2 years' progressive experience in a related field X Other Work Experience Minimum of two years sales and or sales support experience in the information technology industry Licenses and Certifications Licenses/Certifications Req Pref And/Or Knowledge, Skills, and Abilities

• Detail-Oriented: Able to manage multiple tasks with a focus on accuracy and timely completion.

• Proactive: Takes initiative to manage customer requirements and ensure operational excellence.

• Team Player: Works effectively with other team members and stakeholders to drive success.

• Proficiency in WWT tools, processes, and Microsoft Office Suite (Excel, Word).

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