Operations Manager

2 weeks ago

Makati City, National Capital Region, Philippines Stensen Security Agency Corporation Full time ₱1,800,000 - ₱2,400,000 per year

Job Summary:

We are seeking a dynamic and experienced OPERATIONS MANAGER to oversee and manage security operations across multiple client sites. The ideal candidate must have at least 3 years of experience as an Operations Manager in a security agency, with strong leadership, organizational, and communication skills. The Operations Manager will ensure operational efficiency, client satisfaction, and compliance with all company and industry standards.

Key Responsibilities:

  • Supervise and manage daily security operations across multiple locations.
  • Recruit, train, and develop security personnel to ensure high standards of performance and professionalism.
  • Conduct regular site inspections to assess security effectiveness and compliance with company policies.
  • Monitor schedules, attendance, and deployment to ensure full coverage and operational efficiency.
  • Implement and enforce security protocols and procedures to prevent incidents, theft, and unauthorized access.
  • Investigate incidents, prepare reports, and recommend corrective or preventive actions.
  • Act as primary liaison with clients, addressing concerns, conducting meetings, and ensuring satisfaction.
  • Ensure all guards and supervisors maintain proper licenses and certifications in accordance with government regulations.
  • Develop and implement emergency response and contingency plans in coordination with authorities.
  • Monitor and maintain functionality of CCTV systems, access controls, and other security equipment.
  • Participate in client presentations, security proposals, and bidding activities.
  • Stay updated on industry trends, laws, and best practices to enhance overall security operations.

Qualifications:

  • Minimum of 3–5 years of experience as an Operations Manager in a security agency.
  • Must be CSP (Certified Security Professional) or with equivalent security management background.
  • Knowledgeable in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Proficient in client presentations and bidding preparation for prospective clients.
  • Strong leadership and people management skills; able to supervise large security teams effectively.
  • Excellent written and verbal communication skills.
  • Knowledgeable in security operations, laws, and industry standards.
  • Possession of a Security Manager License is an advantage.
  • Good decision-making and problem-solving skills, even under pressure.
  • Willing to work flexible hours, including weekends and holidays, when necessary.
  • Valid driver's license and willingness to travel to various sites.

Compensation and Benefits:

Successful candidates will receive a competitive salary package commensurate with experience, along with the following benefits based on company policy:

  • Performance-based salary increase
  • Health Maintenance Organization (HMO) coverage
  • Life insurance
  • Travel, meal, and gasoline allowance
  • Free trainings and professional development programs
  • Quarterly employee engagement activities
  • Opportunities for career growth and promotion
  • And many more company-initiated benefits

Job Type: Full-time

Pay: Php45, Php55,000.00 per month

Work Location: In person

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