Customer Service Specialist
1 week ago
COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.
Position: Customer Service Specialist (Hybrid Set Up)
Company Industry: BPO Company
Work Location: Eastwood, Quezon City
Work Schedule: Shifting Schedule
Salary: Php30,000 - Php40,000 (Negotiable)
Training: On Site Work Set-up
After the Training: Hybrid Work Set-Up
BENEFITS:
HMO with 2 dependents
Retirement Plan
Medical Reimbursement
Insurance Coverage
30 leave credits per year
JOB REQUIREMENT:
Open for Non-Bachelor's Degree
At least 2-3 years Call Center experience
Amenable to work in a shifting schedule
Amenable to attend face to face interview once requested
Amenable to be train on site
JOB RESPONSIBILITIES:
Deliver exceptional customer service while tailoring solutions to the needs of commercial banking clients.
Ensure full compliance with banking regulations while identifying and fulfilling both current and future client needs.
Serve as the primary phone-based point of contact for clients requiring timely support across a wide range of commercial banking products.
Collaborate with internal stakeholders to resolve client issues efficiently and effectively.
Perform additional duties as assigned.
RECRUITMENT PROCESS:
Assessment (FACE TO FACE)
HR Screening (PHONE)
Operations Interview (FACE TO FACE)
Reference Check
Job Offer
Job Type: Full-time
Pay: Php30, Php40,000.00 per month
Work Location: In person
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