Labor Relations Associate
2 weeks ago
Job Summary:
To provide administrative handling and monitoring of labor/disciplinary related issues for NCR and assigned Areas including those arising from external/customer complaints, provide internal precedents for proper resolution and sanction, formulation, training and cascading of legal policies for implementation, to attain a consistent handling of cases and its resolution and to further ensure compliance/conformity to legal procedures of the Company.
Duties and Responsibilities:
- Monitors labor related activities of the assigned region
- Consolidates LR reports from the areas of the assigned region
- Conducts/assists investigation, documentation and resolution of Major Offense cases in coordination with the respective AHO/OVP or Delivery Heads
- Recommends disciplinary action on major offense cases based on internal precedents
- Coach and guide Team Heads/Immediate Leaders in handling administrative cases
- Provides assistance in reviewing case resolutions prepared by Team Heads
- Monitors consistency of sanction imposed by assigned Areas and informs the concerned Areas in case of inconsistencies based on precedents
- Attends and participates in Grievance/LMC/CBA meetings and negotiations if applicable/warranted
- Conducts Trainings, seminars and updates related to labor relations and processes
- Performs other functions relative or aligned to the above responsibilities that may be asked from time to time
Job Specification:
- Graduate of 4-year course
- 1-2 years experience
- In depth knowledge of the Company's policies and procedures
- Good command in English (both oral and written
- Will be required to travel (as the need arises)
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