Escrow Operations Assistant – Documentation

1 day ago

Clark Freeport Zone Pampanga, Philippines Office Beacon (Philippines) Inc. Full time ₱900,000 - ₱1,200,000 per year
About the Role

We are looking for a detail-oriented Escrow Assistant to join our onsite team supporting U.S.-based title and escrow operations. This role ensures smooth coordination of real estate transactions, accurate processing of documents and payoffs, and effective communication with U.S. clients and partners.

The position requires working onsite during night shifts (9:00 a.m. – 6:00 p.m. Pacific Time) to align with U.S. business hours. The ideal candidate has experience in U.S. real estate, title, or mortgage operations and demonstrates strong attention to detail, accuracy, and professionalism.


Responsibilities
  • Open new escrow orders and accurately input details in title management systems (ResWare, SoftPro, RamQuest, or TitlePro).
  • Request and follow up on payoff statements, HOA demands, and tax certificates.
  • Review payoffs and demands for accuracy before submission.
  • Prepare settlement statements, escrow packages, and closing documents.
  • Coordinate with escrow officers, lenders, and real estate agents via email and task systems.
  • Maintain organized digital records and update transaction milestones.
  • Support pre-closing and post-closing activities (funding verification, wire tracking, recordings).
  • Handle document preparation, uploading, and compliance-related tasks.
  • Ensure adherence to standard operating procedures and company guidelines.

Qualifications
  • Must be willing to work onsite night shifts (9:00 a.m.–6:00 p.m. PST) to align with U.S. hours.
  • Prior experience in U.S. title, mortgage, or real estate back-office operations preferred.
  • Excellent English communication skills (verbal and written).
  • High attention to detail and accuracy in document processing.
  • Proficient in Microsoft Office (Excel, Outlook, Word) and familiar with CRM/title systems.
  • Capable of handling multiple priorities and deadlines effectively.
  • Reliable, professional, and organized in maintaining transaction accuracy.
  • Familiarity with ResWare, SoftPro, RamQuest, or TitlePro is a plus.

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