Leasing & Operation Associate
9 hours ago
Job Summary:
The Leasing and Mall Operations Associate is responsible for supporting the leasing of retail and commercial spaces within the mall, as well as assisting with the day-to-day operations of the property. This role acts as a bridge between tenants, the leasing team and operations ensuring smooth onboarding of tenants, efficient mall operations and high standard of service delivery to tenants and customers.
Leasing Support:
- Assist in sourcing and screening prospective tenants
- Prepare leasing proposals, presentations and other related documents
- Coordinate and support lease negotiations with prospective tenants under the guidance of the leasing manager
- Track lease expirations, renewals and vacancies
- Maintain and update leasing database and CRM systems
- Assist in tenant fit out coordination and handover processes.
Mall Operations:
- Support daily mall operations to ensure a safe, clean and customer-friendly environment.
- Assist in coordinating preventive and corrective maintenance activities with service providers
- Monitor tenant compliance with mall operational standard, lease terms, and safety regulations
- Liaise with tenants and execute mall events, promotions ad seasonal campaigns
- Monitor utilities consumption, service charges and other operational costs as needed
Administrative & Reporting:
- Generate and analyze leasing and operations reports
- Maintain organized records of leases, contracts and communications
- Coordinate with legal, finance and other department on lease and operations related matters
- Support budgeting and cost control efforts for mall operations
- Facilitates request for payments such as utilities and other related matters
Technical Competencies and skills:
- 1-3 years of experience in leasing, property management or mall operations preferred
- Knowledge of retail leasing and basic understanding of mall operations
- Strong interpersonal and communication skills
- Proficiency in Microsoft office (Word, Excel, PowerPoint) knowledge of property management systems is a plus
- Ability to multitask, prioritize and work under pressure
- Customer oriented mindset with attention to detail
Education Background:
- Bachelor's degree in Business Administration, Real Estate and Property Management or related field.
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