Virtual Assistant

About Wings Insurance

Wings Insurance is a specialized aviation insurance brokerage based in Eden Prairie, Minnesota, USA. Our team provides comprehensive risk management solutions for individual aircraft owners, corporate flight departments, charter operators, and more. As we continue to expand our operations, we are seeking a professional, detail-oriented, and resourceful Virtual Assistant based in the Philippines to support our growing team remotely.

Position Overview

We are looking for a reliable and motivated Virtual Assistant to join our team as an independent contractor. This role is vital in ensuring operational efficiency across our internal processes by handling data management, document processing, and cross-departmental coordination. This is a long-term role with consistent full-time hours and opportunities to develop in a collaborative work environment.

The ideal candidate will have strong communication skills, a high degree of accuracy in data entry and recordkeeping, and the ability to work independently while supporting a dynamic team. The VA must be available to work during U.S. business hours (Central Daylight Time / CDT).

Key Responsibilities
1. Data Management

• Follow established data entry procedures with precision and speed.

• Maintain accurate and up-to-date records across systems (primarily Salesforce).

• Process insurance policy documents and ensure they are correctly filed and categorized.

• Identify and resolve data inconsistencies in coordination with internal departments.

• Adhere to best practices in data security, confidentiality, and integrity.

2. Collaborative Coordination

• Act as a communication bridge between internal departments to address client inquiries and service requests.

• Ensure timely follow-up and resolution of open tasks and requests.

• Coordinate with team members to collect necessary information and documents.

• Keep relevant departments informed by copying appropriate team members in communications when needed.

3. Administrative Support

• Perform other administrative tasks as assigned that support the overall business operations.

• Participate in team meetings and provide status updates on assigned duties.

• Assist with developing internal process documentation, when requested.

Required Qualifications

• Must be a resident of the Philippines with legal ability to work as an independent contractor.

• Proven experience in a virtual assistant, data entry, operations, or administrative role.

• Strong English communication skills—both written and verbal.

• Highly proficient with Microsoft Office (Excel, Outlook, Word) and G-Suite.

• Experience using CRM platforms such as Salesforce is preferred.

• Excellent attention to detail and time management skills.

• Able to work independently with minimal supervision while handling multiple responsibilities.

• Must be available to work full-time during U.S. Central Daylight Time (CDT), Monday–Friday.

Technical Requirements

• High-speed and stable internet connection (minimum 25 Mbps).

• Personal Windows computer or laptop (Macs not preferred).

• Must use two monitors for their workstation to support efficient multitasking.

• Secure and quiet work-from-home environment.

Compensation & Work Hours

• Compensation is USD $7.00 per hour as a 1099-style contractor.

• Billed bi-monthly (1st–15th and 16th–end of month).

• Full-time role: 8 hours/day, Monday through Friday (during CDT business hours), with a 1-hour unpaid lunch break.

• Contractor may adjust daily schedule with prior approval, and unpaid time off is allowed.

• Overtime is not expected but must be pre-approved if needed.

Additional Information

• This is an independent contractor position. The VA will not be considered an employee of Wings Insurance and is responsible for handling their own taxes and legal obligations in the Philippines.

• Contractor must sign a Non-Disclosure and Independent Contractor Agreement prior to onboarding.

• The VA must not engage in similar or competing work with other insurance firms during the contract and must not solicit Wings Insurance clients or staff.

How to Apply

To apply, please submit:

- Your updated resume

- Confirmation of your technical setup (internet speed and computer specifications)

- Confirmation that you are available to work full-time during Central Daylight Time (CDT) hours

Please submit your application directly through SEEK.

Wings Insurance is an equal opportunity partner. We value diversity and are committed to creating an inclusive virtual workplace.

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