AU Web Sales

1 day ago

Quezon City, National Capital Region, Philippines PeoplePartners Inc Full time

This is a remote position.

AU Web Sales & Order Management Specialist (Remote)
Background
  • At PeoplePartners, we're helping one of our awesome clients find their next go-to person for all things web sales and order coordination. If you're the kind of person who loves ticking things off your to-do list, keeping customer orders moving, and spotting errors before they become problems—this one's for you.
About the Role
  • You'll be the behind-the-scenes engine making sure online orders are processed fast, payments are tracked, and product listings stay clean and updated. This role supports both sales operations and basic finance tracking—you'll wear a few hats, but we promise none are boring.
Your Key Responsibilities:
  • Process web orders and send them to the right stores.
  • Confirm billing info and follow up on payments.
  • Coordinate refunds, cancellations, and updates.
  • Track order tags, notes, invoices, and claims.
  • Add and update products (descriptions, images, pricing).
  • Work with spreadsheets and update financial records.
  • Flag delays and follow up with stores.
Requirements About YOU
  • You're naturally organised, and you love a good process.
  • You've got at least 2 years working in online order management.
  • You can work independently, spot mistakes, and fix them.
  • You've used e-commerce tools or sales platforms before.
  • You're confident using spreadsheets and handling basic finance admin.
  • You write clearly and communicate with purpose.
About YOUR Work History
  • You've handled order workflows in online or retail businesses.
  • You've tracked payments or liaised with accounts teams.
  • You've managed product updates or online catalogues.
About the Culture YOU Thrive In
  • You like things clear, kind, and no-nonsense.
  • You want a role with rhythm and ownership.
  • You're happy in a remote team but speak up when something's off.
  • You enjoy finishing tasks and making things "just work".
Key Responsibilities YOU Can't Wait to Do
  • Own the order-to-delivery process.
  • Keep financial tracking up to date.
  • Make sure product listings are fresh and accurate.
  • Be the quiet force behind a smooth customer experience.
How YOU Will Be Measured
  • Accuracy and turnaround time on orders.
  • Timely resolution of refunds and payment issues.
  • Product catalogue updates.
  • Internal communication and follow-through.
When & Where YOU Will Work
  • Workdays: Monday to Friday.
  • Hours: Day-shift - AEST.
  • Location: Remote (PH-based).
  • Tech: Company-provided computer.
Benefits
  • Permanent Work-from-home setup
  • Company-provided equipment
  • Secondary Wi-Fi Modem
  • 21 Leave Credits Annually - Leave benefits begin on Day 1.
  • 100% conversion of UNUSED leave credits
  • HMO on Day 1
  • 13th Month Pay
  • Monthly Gift Voucher
  • Milestone Tokens (Birthday/Anniversary/Christmas).
  • A Life Beyond the Screen #WorkLifeBalance.
  • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

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