Quality Assurance and Training Officer

5 days ago

Makati City, National Capital Region, Philippines TASQ Full time

About the job: Quality Assurance and Training Officer (Makati) | Onsite

Work Setup: Onsite (Makati)

Work Schedule: Monday to Friday (8am-5pm)

Responsibilities:

  • Implement and monitor the Laboratory QMS in compliance with ISO 15189, DOH LTO, and other relevant standards.
  • Lead internal audits, manage CAPA (Corrective and Preventive Actions), and support accreditation readiness (ISO/JCI).
  • Develop and deliver training programs and competency assessments for laboratory staff.
  • Coordinate EQA/PT programs and track performance and corrective actions.
  • Support incident investigations and risk management activities to ensure continuous improvement.
  • Prepare and submit QA dashboards, reports, and audit summaries to management.

Qualifications:

Education:

  • Licensed Medical Technologist (PRC)

Experience/Knowledge:

  • 3 to 5 years of experience in a clinical laboratory, with at least 2 years in QA, compliance, or training.
  • Strong understanding of ISO 15189, DOH, and JCI requirements. Skills:
  • Skilled in audit management, document control, and staff development.
  • Excellent analytical, communication, and documentation skills.
  • Certifications in ISO 15189 Internal Auditing, Quality Management, or Training are an advantage.
  • Excellent communication, presentation, and interpersonal skills
  • Proficient in Microsoft Office and basic reporting tools

Traits:

  • Empathetic, professional, proactive, and results-oriented
  • Calm under pressure and able to manage fast-paced clinical environments
  • Passionate about service excellence, continuous improvement, and cross-functional collaboration

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