Boss Compliance Team Lead

4 hours ago

Taguig, National Capital Region, Philippines ATOS Information Technology Inc. Full time ₱1,200,000 - ₱1,500,000 per year

About the Role:

Join ATOS as a Boss Compliance Analyst Team Lead, supporting global insurance operations. This role is ideal for people eager to build a career in insurance. You'll handle administrative tasks, engage with customers, and support process improvements.

Key Responsibilities:

  • Monitor the performance of a team of Claims adjusters and provide timely feedback.
  • Should have experience in end-to-end claims and experienced in claims adjudication and adjusting.
  • Conduct employee performance review
  • Assist with professional development of the team
  • Set objectives and manage the progression of the team towards these
  • Coordination with Internal Customers like Underwriting Ops Team, Process Excellence team, etc. and
  • Streamline and maintain the flow of work
  • SLA adherence
  • Preparation and review of reporting packs, Sr. management and stakeholders

Qualifications:

  • Background in Insurance/Healthcare Required
  • Process Improvement - Root Cause Analysis/Error Analysis Required
  • Effective communication skills
  • Strong people management skills
  • Sound knowledge of property and casualty underwriting
  • Commercial awareness, with a knowledge of the insurance market and external changes which would impact on our business
  • Problem Solving - Ability to find solutions and guide teams in difficult and complex situations
  • Decision Making - Ability to come up with logical options to facilitate teams to take a decision
  • Basic knowledge of regulatory and legal compliance issues
  • Excellent numeric, analytical and written skills
  • Effective prioritization and organizational skills
  • Good IT skills, including Microsoft Word, Excel and Outlook
  • Must be a graduate of business-related program

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