
customer retail food manager
5 hours ago
About the role
As a Customer Retail Food Manager at Madison Square Marketing, you will be responsible for overseeing the daily operations of our retail food outlets in Taguig City, Metro Manila. This full-time role is crucial in ensuring a seamless customer experience and driving the success of our business in the retail and consumer products industry.
What you'll be doing
- Manage and lead a team of retail associates to deliver exceptional customer service
- Oversee inventory management, stock replenishment, and merchandising to optimise in-store availability and presentation
- Monitor and analyse sales performance, identify trends, and implement strategies to drive revenue growth
- Ensure compliance with company policies, procedures, and health and safety regulations
- Foster a positive and productive work environment by providing coaching, training, and performance management
- Collaborate with cross-functional teams to implement new initiatives and improve operational efficiency
- Serve as the primary point of contact for customer inquiries and complaints, resolving issues in a timely and professional manner
What we're looking for
- Minimum 3-5 years of experience in a retail management or supervisory role, preferably in the food service industry
- Strong leadership and people management skills, with the ability to motivate and develop a team
- Excellent customer service orientation and problem-solving abilities
- Proficient in inventory management, budgeting, and financial analysis
- Adaptable and able to work in a fast-paced, dynamic environment
- Exceptional communication and interpersonal skills
- Relevant degree in Business, Hospitality, or a related field
What we offer
At Madison Square Marketing, we are committed to providing a rewarding and fulfilling work environment for our employees. As a Customer Retail Food Manager, you can expect:
- Competitive salary and bonus opportunities
- Comprehensive health and wellness benefits
- Opportunities for career development and advancement
- A collaborative and supportive team culture
- Discounts on our products and services
About us
Madison Square Marketing is a leading provider of retail and consumer products in the Philippines. With a strong presence in Taguig City, Metro Manila, we are dedicated to delivering high-quality products and exceptional customer experiences. Our company values of innovation, integrity, and community engagement drive us to continuously improve and exceed our customers' expectations.
If you are excited about this opportunity and believe you have the skills and experience to excel as our Customer Retail Food Manager, we encourage you to apply now.
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