Salesforce Systems Administrator

1 week ago

Manila, National Capital Region, Philippines DOXA Talent Full time ₱600,000 - ₱1,200,000 per year

Requirements

Education: Bachelor's degree in Information Systems, Computer Science, or related field experience

Experience:


• 3+ years of Salesforce administration experience 

• 1+ years working with AI or automation tools in Salesforce 

Skills:


• Proficient in Salesforce Administration(required) 

• Experience with Einstein AI


• Strong understanding of Salesforce administration 

• Experience with Flow Builder and Process Automation 

• Prompt engineering and testing skills for GPT models

Characteristics:  

• Excellent communication and stakeholder collaboration skills


• Exceptional problem-solving and troubleshooting skills with the ability to  work unscripted.


• Ensures accuracy in configurations, testing, and documentation.


• Skilled in troubleshooting and optimizing workflows.

Responsibilities:


• Adoption & Enablement 

-  Ensure employees actively use Salesforce AI features 

-  Provide training, support, and change management to build confidence across teams.


• AI Accuracy & Performance

  • Monitor AI models and outputs to ensure accuracy, reliability, and compliance.

  • Improve and refine prompts and workflows so recommendations align with business goals.


• Data Quality & Readiness 

-    Maintain clean, validated Salesforce data.

  • Collaborate with data owners to enforce standards and eliminate duplicates.


• Automation & Efficiency 

-   Continuously identify areas where automation can speed up processes and reduce errors.


• Security & Compliance 

-  Govern access to AI tools, ensuring they are used responsibly and securely. 

-   Partner with compliance to meet regulatory requirement

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