Salesforce Administrator

Shape Business Growth with Global Tech Expertise

Every thriving consultancy needs the right systems to sustain growth. Your Salesforce skills will be at the core of business transformation, supporting leaders across industries worldwide. From strategy to execution, this role positions you at the heart of global consulting while advancing your own career right from home.

What You'll Do

Be part of our client's team as a Salesforce Administrator and play a key role in supporting Salesforce operations. You will manage user access, maintain data integrity, build reports and dashboards, troubleshoot issues, and document processes-helping clients achieve operational excellence and sustainable business growth.

Quick Role Snapshot

Employment Type: Full-time

Shift: Training: Mon-Fri, 8:00 a.m.-5:00 p.m. PST; Post-training: Flexible 40 hrs/week, with required availability 3:00 p.m.-5:00 p.m. PST, 3 days per week

Work Setup: Permanent WFH

Perks and Benefits You'll Enjoy

• Day 1 HMO coverage with free dependent
• Competitive salary package
• Night differential pay to maximize your earnings
• Permanent WFH arrangement
• Prime office location in Makati (easy access to MRT stations, restaurants, and banks)
• Fully customized Emapta laptop with peripherals
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to office gyms (Ortigas and Makati) with physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives
• Standard government and Emapta benefits
• 20 annual leaves (including 5 convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

What You'll Bring

• 2+ years of relevant experience
• Salesforce Admin Certification (required)
• Expertise in creating and managing user profiles, roles, and hierarchies
• Proficiency in assigning and managing permission sets
• Experience with data management, duplicate handling, Data Loader, and Import Wizard
• Ability to build and troubleshoot Salesforce flows (simple to complex)
• Strong troubleshooting and debugging skills
• Advanced Excel skills (VLOOKUP, PivotTables, data cleanup)
• Ability to create and maintain process and configuration documentation
• Proven ability to manage cases, prioritize tasks, and meet deadlines independently
• Experience creating Salesforce reports and dashboards
• Familiarity with Salesforce Lightning UI and Classic migrations
• Knowledge of AppExchange tools, APIs, and integrations
• Understanding of field-level security, sharing rules, and Salesforce Shield
• Strong communication, attention to detail, and collaboration skills

What You'll Be Responsible For

• Provide support for GrowthSmart clients
• Manage user profiles, roles, and hierarchies
• Troubleshoot system issues and errors
• Create and maintain Salesforce reports and dashboards
• Create and maintain detailed process and configuration documentation

Who You'll Be Working With

Our client is a boutique business growth firm dedicated to helping executive leadership teams drive efficiency, reduce waste, and scale sustainably. With services spanning business coaching, consulting, process alignment, and training, they partner with Fortune 500s, mid-sized firms, and startups worldwide. Known for measurable results-including significant sales growth, improved CRM adoption, and millions in revenue generated-our client empowers businesses to thrive in a competitive landscape.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra