Customer Experience Assistant

About Us Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to...

About UsFull Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to...

Confers with the customers by telephone, email, in person in order to provide information about products and services.Keep records of customers interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken.Ensures that appropriate responses were made to resolve customers' problem.Refers customer's concerns...

About the role We're seeking a motivated and customer-focused Customer Experience Agent to join our dynamic team at Work Avenue and Business Solutions Incorporated in Davao City. In this full-time role, you'll be the voice of our telecommunications client, providing exceptional service and support to their valued customers. With a focus on delivering a...

It's fun to work in a company where people truly BELIEVE in what they are doingWe're committed to bringing passion and customer focus to the business.Essential Duties & Responsibilities:Agents will answer inbound calls for members and assist them with a variety of inquiries using tools provided and demonstrating a willingness to help, empathy when needed,...

It's fun to work in a company where people truly BELIEVE in what they are doingWe're committed to bringing passion and customer focus to the business.Essential Duties & Responsibilities:Agents will answer inbound calls for members and assist them with a variety of inquiries using tools provided and demonstrating a willingness to help, empathy when needed,...

It's fun to work in a company where people truly BELIEVE in what they are doingWe're committed to bringing passion and customer focus to the business.Key ResponsibilitiesAnswer Calls: Address billing, coverage, and provider questions.Ensure Compliance: Follow security and verification protocols.Use Resources: Leverage our knowledge management system for...

About the role We are seeking a friendly and customer-focused Customer Service Representative to join our dynamic team at Geosons Placement Agency in Davao City, Davao del Sur. This full-time position offers an excellent opportunity to develop your customer service skills in a supportive environment.What you'll be doingProviding exceptional customer service...

About the RoleWe're looking for a reliable and detail-oriented Customer Support & Fulfillment Assistant to join our team full-time. This role involves processing refunds, creating shipping labels, and handling inbound customer calls. You'll play a key part in ensuring smooth order fulfillment and excellent customer service.Key ResponsibilitiesProcess refunds...

Responsible for accurate tariff classification, lodgement of shipments.Performs accurate documentation, customs clearance, processing and timely release of Import and Export shipments from customs custody.Submits shipping documents to customs or brokers for customs processing.Maintains accurate and proper documentation of shipment details in freight...