Technical Support Engineer

Technical Support Engineer supports and maintains active network devices such as routers, switches, firewalls, and access points in a service provider network. You will assist with basic configuration, monitoring, and troubleshooting of customer and internal network equipment.QualificationsBachelor's degree in computer engineering, ECE, or related field1-2...

Provide technical support and guidance during product implementation Collaborate with teams to deliver customized client solutions Conduct client training and workshops Troubleshoot and resolve technical issues promptly Maintain clear and accurate project documentation Stay current with industry trends and technologies Preferred Skills & Knowledge:...

Job DescriptionThe Technical Support Engineer is responsible for providing comprehensive technical assistance in the design, estimation, fabrication, and installation of aluminum and uPVC glass window and door systems.He/She ensures that all projects meet structural integrity, waterproofing performance, and aesthetic requirements based on client...

Work Arrangement : 1 month onsite, then switch to hybrid , 2 days in the office, 3 days work from home.Work Location: MakatiSchedule: Day ShiftResponsibilitiesServe as the primary technical point of contact for customers, delivering outstanding service and support.Handle escalated technical inquiries through platforms such as Intercom, ensuring swift and...

In this role, you will work closely with ourLevel 1 and Level 3 support teams across the globe , providing advanced technical expertise to resolve complex issues and ensure a seamless customer experience. As anL2 Technical Support Engineer , you will be at the forefront of troubleshootinghardware, software, and network challenges , collaborating with...

Job Description:Provision and manage multiple Disaster Recovery (DR) invocation environments as needed.Assemble PCs/desktops and set up UPS and IP Phones using foundational knowledge of desktop/PC hardware.Review and gather required information to identify and resolve issues based on tickets received from internal teams or clients.Assist or shadow in...

Responsibilities:Operational• Provide technical support and resolve escalated incidents related to customer network services.• Handle provisioning and configuration of customer network services.• Deliver onsite deployment and implementation support at customer locations.• Collaborate with vendors and partners to resolve issues and ensure timely...

We are currently seeking a highly skilled and proactive Technical Support Engineer to join our expanding Aluminum & uPVC Windows and Doors Division. This role requires strong technical expertise in profiles, hardware, and fabrication methods, with the ability to provide comprehensive support from the design phase through to job site installation.The ideal...

Must be a graduate of Electronics or any Computer related course (ECE/EcT/Computer Engineering/ BSIT or any equivalent)Has a good understanding on Electronic Security systems (Surveillance/Access Control/Alarm System/ Network Solutions etc)Has the ability to diagnose and troubleshoot technical issuesFamiliar with various windows operating systems and remote...

Desktop Support EngineerResponsible in providing end users support by maintaining organization's IT infrastructure.Expertise on installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure optimal workstation performanceThis person will troubleshoot IT...