Maintenance Coordinator
5 days ago
- Process tenant's maintenance reports and log correctly based on urgency
- Raising works orders to send to appropriate contractors
- Monitor the works required from start to finish and keep all parties updated in a timely manner
- Assess and schedule follow-up work based on priority and urgency
- Chase contractors to ensure jobs are completed on time and avoid delays
- Act fast and calmly when urgent issues arise, ensuring the right trades are dispatched quickly and safely
- Notify and liaise with landlords throughout
- Keep internal systems updated thoroughly with notes
- Schedule gas and electric safety checks 1 month prior to end date
- Upload completed safety documents
- Request monies from landlords
- Raising invoices and uploading them in the system
- Communicate with in-house maintenance team and property managers
- Manage a shared inbox and keep up to date
Requirements
- Experience in Administrative profession. Preferably within Real Estate industry or within Property Management
- Hands on experience in state agency, tenants management, and/or housing
- Solid working knowledge of MS Office applications (Excel, Word), and the ability to create, edit, and manage PDF files.
- Experience in Repick CRM and Rent Smart Wales are highly advantageous
- Ability to talk to customers/clients. Excellent written and verbal English communication skills
- Comfortable with a fast-paced environment. Be able to work under pressure and meet deadlines
- Strong discipline, integrity, and professionalism in handling tasks and responsibilities.
- Be able to work closely within a team and autonomously. Independent and self-driven, able to work effectively with minimal supervision.
- Highly adaptable and trainable, with the focus to quickly learn new systems and processes.
- Must be willing to work hybrid setup following UK Business Hours
- Equipped with a quiet work-from-home setup and a stable high-speed (fiber) internet connection for uninterrupted operations.
- A plus if holding a bachelor's degree in a field like business, real estate, project management, or a related subject
Benefits
Great Place to Work-Certified Company
Holistic employee experience
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
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