L3 support

4 days ago


Manila, National Capital Region, Philippines Ampstek Full time ₱600,000 - ₱1,000,000 per year

Role: L3 Technical Support Engineer (Angular + Java)

Location: Manila

Experience: 5+ Years

Type of Support

Angular & Java technical support for L3 level incidents/issues.

Must-Have Skills

Strong hands-on experience as a Full Stack Developer.

Expertise in Angular (latest versions).

Solid programming knowledge in Java / J2EE.

Strong understanding of PL/SQL (queries, procedures, optimization).

Ability to analyze, troubleshoot, and resolve complex technical issues.

Good to Have

Effective communication and stakeholder management skills.

Experience working in production support or client-facing L3 roles.

Responsibilities

Provide L3 technical support for applications built on Angular, Java, and PL/SQL.

Troubleshoot and resolve critical incidents, ensuring minimal downtime.

Collaborate with development teams to identify root causes and permanent fixes.

Perform performance tuning and application optimization.

Maintain technical documentation and provide knowledge transfer to L2 teams.



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