
L3 support
4 days ago
Role: L3 Technical Support Engineer (Angular + Java)
Location: Manila
Experience: 5+ Years
Type of Support
Angular & Java technical support for L3 level incidents/issues.
Must-Have Skills
Strong hands-on experience as a Full Stack Developer.
Expertise in Angular (latest versions).
Solid programming knowledge in Java / J2EE.
Strong understanding of PL/SQL (queries, procedures, optimization).
Ability to analyze, troubleshoot, and resolve complex technical issues.
Good to Have
Effective communication and stakeholder management skills.
Experience working in production support or client-facing L3 roles.
Responsibilities
Provide L3 technical support for applications built on Angular, Java, and PL/SQL.
Troubleshoot and resolve critical incidents, ensuring minimal downtime.
Collaborate with development teams to identify root causes and permanent fixes.
Perform performance tuning and application optimization.
Maintain technical documentation and provide knowledge transfer to L2 teams.
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