Support Specialist
1 week ago
SOS consulting is an expert software implementation business that provides software to clients all over the world. We have a team of developers who help their business to implement Zoho One to streamline their business process.
We are looking for Support Specialist
Responsibilities:
- Keeps customer informed of how and when problems are resolved
- Manage and maintain the Support Ticket Dashboard
- ·Manage support tickets and pass on requests to other team, (Developers ,and Consultants
Qualifications
- 2 years of support experience, preferably in a Software ( Consulting Company)
- Must have excellent Customer Service skills and a passion to learn new software
- Ability to work under pressure, must know how to schedule, prioritize, multi-task and follow through to ensure that tasks are completed.
- Accuracy and attention to detail
- Team-working skills
- Excellent Verbal and Written communication skills.
Job Type: Full-time
Pay: Php25, Php30,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Work from home
Work Location: Remote
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