Call Center

3 days ago

Marikina City, National Capital Region, Philippines Carlcare Service PH Inc. Full time ₱240,000 - ₱288,000 per year

Conduct outgoing phone calls to verify and survey customer transactions.

Identify and assess customer needs to ensure satisfaction and enhance service experience.

Build sustainable relationships and maintain trust through open, professional, and interactive communication.

Provide accurate, valid, and complete information using the appropriate tools and methods.

Handle customer complaints or concerns, provide appropriate solutions within set timelines, and conduct follow-ups to ensure resolution.

Maintain detailed records of all customer interactions, transactions, and documentation.

Demonstrate empathy, patience, and professionalism in all customer engagements.

Collect and analyze customer feedback to help improve products, services, and overall customer experience.

Prepare and submit End of Day (EOD) reports summarizing activities and findings.

Conduct data analysis related to refund, discount approvals, and all Out-of-Warranty (OOW) transactions to ensure accuracy and proper documentation

Qualifications:

Bachelor's degree

At least 1 year of experience in customer service, call center, or verification- related role.

Strong communication and analytical skills.

Must be Proficient in MS Office tools (Excel, Word, PowerPoint).

Detail-oriented, organized, and able to handle sensitive financial data with confidentiality.

Ability to work independently and collaboratively in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: Php20, Php24,000.00 per month

Benefits:

  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

  • Call Center

    2 weeks ago

    Makati City, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱252,000 - ₱324,000 per year

    Call Center Hiring – Glorietta 5, MakatiWe're looking for call center agents to join our team.Open for Newbies/AdaptersGood to Excellent Communication SkillsWilling to work onsite (Glorietta 5, Makati)Offer: 21K–27KPhone interviewSend your resume to for immediate processing. Keep your lines open for validation and pre-screening call.Job Types:...

  • Call Center

    2 weeks ago

    Quezon City, National Capital Region, Philippines Metacom Full time ₱120,000 - ₱180,000 per year

    Pioneer Sales (Fin-Tech Sales) AccountType of Support: Financial Tech - Sales | PioneerEducational Requirement: SHS GRAD/HS GRAD OLD - 12 months of call center experienceCollege Graduate - 6 months of call center experienceWork Experience: 2 YEARS OF SALES EXPERIENCE (ANY INDUSTRY)Salary: 30k Basic + 2k Allowance + 30k SIB for October 20 class.Job Type:...

  • Call Center Supervisor

    7 days ago

    Quezon City, National Capital Region, Philippines ee-1f59-48a5-bb73-b1948427e080 Full time ₱300,000 - ₱600,000 per year

    Job Title: Call Center Supervisor - With Existing Team of AgentsJob Type: Independent ContractorCompany Overview:Transimex Global is a leading Freight Brokerage company with 30 years of experience dedicated to providing exceptional service and innovative logistics solutions to our customers.We are currently seeking a motivated and experienced Call Center...

  • Non-Voice Call Center Agent

    7 days ago

    Marikina City, National Capital Region, Philippines SGS - Sapient Careers Full time ₱336,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Offer precise details regarding products, services, order progress, shipping, returns, and refunds.Keep track of orders and proactively update customers on any delays or concerns.Stay...

  • Call Center Agent

    7 days ago

    Makati City, National Capital Region, Philippines Express appliance repair Full time ₱420,000 per year

    We are a Canada-based company with a Call Center in Makati seeking to hire a dedicated Call Center Representative to join our team and provide BPO services to our Canadian clients The ideal candidate will handle inbound and outbound calls and provide customer service to our English-speaking clients.Responsibilities:● Answer incoming calls professionally...

  • Call Center Representative

    1 day ago

    Makati City, National Capital Region, Philippines Loop Contact Solutions Full time ₱200,000 - ₱250,000 per year

    Are you a motivated and customer-focused individual looking for an exciting career opportunity in a dynamic call center environment? Do you have at least 6 months of related experience and can start ASAP? If so, we want to hear from youWe are currently seeking enthusiastic and skilled Call Center Agents to join our expanding team in Makati, Metro Manila. We...

  • Call Center Agent

    7 days ago

    Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱15,000 - ₱25,000 per year

    TASQ is looking to fill an on-site position for English-speaking call center agents to work on a nightshift account ASAP.The pre-screening interview will take place over the phone.Qualifications:HS Diploma is acceptableMust have 1-2 years outbound collections experience or At least 2 years in College - at least with 6 month CCEGraduate Degree - Accepting no...

  • Call Center Agent

    7 days ago

    Makati City, National Capital Region, Philippines InLife Health Care Full time ₱150,000 - ₱250,000 per year

    The Call Center Agent is involved in the operations of the Call Center Department of iCare which operates 24/7 to ensure that iCare members availing of the medical benefits are assisted accordingly to contribute to employee engagement, and retention in proportion but not limited to the medical needs of the company and covered companies and individuals.JOB...

  • CALL CENTER REPRESENTATIVE

    3 days ago

    Quezon City, National Capital Region, Philippines VXI Global Holdings B.V. (Philippines) Full time ₱80,000 - ₱120,000 per year

    About the role VXI Global Holdings B.V. (Philippines)' is seeking a dedicated Call Center Representative to join our team in Quezon City Metro Manila. This is a full-time position that offers a competitive salary and benefits package. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our...

  • Call Center Team Leader

    7 days ago

    Makati City, National Capital Region, Philippines SPM Full time ₱150,000 - ₱250,000 per year

    DAY TIME LOCAL CALL CENTERCALL CENTER TEAM LEADERJOB DESCRIPTION:Responsible in providing an effective and clear focus and direction for the groups performance.Guides, motivates, coaches and inspires subordinates to positive performance and development.QUALIFICATIONS:- Female/Male- At least graduate of any 2 or 4 year course.- Preferably 25 years old and...