Product Consultant, Data
23 hours ago
Grade Level (for internal use):
07
The Team:
You will join a close-knit, global, and professional team where you'll gain broad and deep knowledge across the financial world-including asset classes such as Fixed Income, Commodities, and Equities-as well as expansive datasets like Market Data, Fundamental Data, ESG, and Ratings. You'll also develop hands-on experience with various databases and technical products, all while collaborating with experts in a dynamic and supportive environment.
Responsibilities and Impact:
- Respond to inquiries from data-feed and cloud service clients, delivering professional, timely, and high-quality support for our feed-based products.
- Demonstrate a deep understanding of financial markets, investment instruments (e.g., private equity, public equity, fixed income, ETFs, mutual funds, commodities), and corporate accounting statements.
- Collaborate with internal teams across the global organization to resolve client concerns, route improvement requests, and identify sales opportunities.
- Accurately record and track client issues using our CRM system (Salesforce), and document newly discovered solutions and product updates to enhance team knowledge.
- Stay current on existing and newly developed product offerings, including our flagship product, Xpressfeed, while continuously improving technical expertise through tools like MS Excel, SQL, and User Acceptance Testing (UAT).
- Communicate effectively across departments to ensure client needs are met and product feedback is shared.
- Help clients achieve quality results through efficient use of our tools and data, acting as a trusted consultant by combining product knowledge with a deep understanding of client workflows.
- Operate in a dynamic, entry-level role with high visibility and frequent interactions across sales, product management, and support teams-offering strong potential for learning, career growth, and cross-functional advancement based on performance and business needs.
Basic Qualifications:
- Bachelor's degree in Finance, Business, Accounting, Economics, or a related field (open to fresh graduates).
- Intermediate to advanced proficiency in Microsoft Excel.
- Experience using Outlook, Word, and PowerPoint.
- Solid understanding of corporate accounting statements, including the income statement, balance sheet, and cash flow statement.
- Excellent written and verbal communication skills in English.
- Strong attention to detail, with the ability to multitask and prioritize effectively.
- Team-player mentality with strong collaboration skills.
- Flexibility to adapt in a dynamic environment.
- Integrity, a positive attitude, and a genuine desire to help others.
- Eagerness and aptitude for continuous learning.
- 0-2 years working experience in a finance or data related position.
- Knowledge of investments such as private equity, public equity, fixed income, ETFs, mutual funds, and commodities.
- Experience with SQL or basic understanding of database querying.
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit
What's In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision -
20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
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