Accounting Team Leader

Role Details:

Type of Support: Accounting Lead

Contract Duration: Full Time

Work Type and Location: Onsite, Taguig

About the Role

An Accounting Lead plays a vital role in ensuring the accuracy, efficiency, and compliance of financial operations within a dynamic payment solutions environment. This role is focused on monitoring money movement, performing reconciliations, resolving discrepancies, and supporting month-end and year-end closing activities. It also involves collaborating with cross-functional teams to streamline processes, enhance operational controls, and improve the overall customer payment experience. By contributing to initiatives that simplify payment acceptance, disbursement, and management, the Accounting Lead helps drive operational excellence and supports the transformation of outdated systems into modern, efficient solutions.

What You'll Do

• Monitor daily money movement activities, systems, and triaging alerts to provide insights and recommendations to improve accuracy and efficiency of settlements and disbursements.
• Execute daily, weekly, and monthly reconciliations, resolving discrepancies promptly.
• Monitor and apply customer collections and settlements of AR when necessary.
• Manage and triage tickets submitted to the Revenue Operations team.
• Handle month-end and year-end closing activities: invoicing customers, preparing backup, journal entries, account reconciliations, and flux analysis.
• Investigate and resolve issues within the reconciliation system through problem-solving and collaboration.
• Collaborate with cross-functional teams to optimize processes, automate workflows, and strengthen cash movement operations.
• Participate in financial systems/process improvement projects to enhance efficiency and accuracy.
• Ensure risk controls and segregation of duties are followed to mitigate risks.
• Maintain strong relationships with data providers, clients, and internal stakeholders.
• Develop documentation and ensure consistency in accounting and financial processes.
• Communicate effectively with stakeholders to provide timely updates on relevant issues.

What We Expect From You

Education & Experience:

• Bachelor's degree in Business, Finance, Accounting, or related field.
• 4–5 years of relevant experience (FinTech/Payments background is an advantage).

Knowledge & Skills:

• Strong understanding of accounting operations, GAAP principles, and money movement processes.
• Advanced Microsoft Excel skills (VLOOKUP, SUMIF, Pivot Tables, VBA, etc.).
• Excellent attention to detail, documentation, and reconciliation accuracy.
• Strong problem-solving, organizational, and interpersonal skills.
• Outstanding verbal and written communication.

Mindset & Attitude:

• Proactive, curious, and eager to learn new tools, systems, and processes.
• Able to address challenges, ask questions, and follow up on open items to ensure timely resolution.
• Team player with the ability to collaborate across functions.

About Us

PartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero's world-class outsourcing and human-centered approach with Crescendo's expertise in customer experience and operational excellence, we are redefining the future of CX.

Together, we're introducing Augmented AI - a seamless blend of Agentic AI and real human expertise that delivers 24/7 omnichannel support in any language. This fusion of technology and talent helps businesses scale efficiently while keeping customer experience at the core. Powered by Crescendo, PartnerHero connects talented people globally with companies looking to build, transform, and grow. Our strategic expertise and integrated technology empowers businesses and the people behind them to extend their impact worldwide.

As a Most Loved Workplace, we believe culture drives success. We encourage our teams to bring their authentic selves to work, fostering an environment where people thrive.

Welcome to the future of customer experience. Welcome to the next era of PartnerHero x Crescendo.

PartnerHero is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact

Job Type: Full-time

Pay: Php75, Php80,000.00 per month

Benefits:

• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Application Question(s):

• Are you proficient in Microsoft Excel (VLOOKUP, SUMIF, Pivot Tables)?
• Do you have basic knowledge of Generally Accepted Accounting Principles (GAAP)?
• Do you have experience handling month-end and year-end closing activities (journal entries, reconciliations, flux analysis)?
• Have you worked in a FinTech, payments, or financial services environment?

Education:

• Bachelor's (Preferred)

Experience:

• general accounting: 4 years (Preferred)

Work Location: Remote