Quality Assurance Analyst

2 days ago

Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱420,000 per year

Job Qualifications:

  • 2 - 4 years of overall experience with 1-2 year experience in providing quality monitoring feedbacks in call center sales domain.
  • Ability to Mentor agents and give feedback of calls monitored.
  • Act as a Subject Matter Specialist.
  • Participate in teleconferences and meetings initiated by the customer.
  • Take ownership of issues and escalations.
  • 5Ability to plan, prioritize, organize and communicate with client.
  • Good communication skills.
  • Amenable to work in Cebu.

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Work Location: In person

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