Data Management Coordinator

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

POSITION SUMMARY

HelloFresh is looking for a Data Management Coordinator to support our International Strategic Procurement and/or Supply Chain team with Data creation and maintenance related to different ingredient categories and SKU management for various HelloFresh markets across Europe, the UK, Australia and New Zealand.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences So even if you dont tick all the boxes but think youd thrive in this role, we would really like to learn more about you.

WHAT YOU'LL DO

• Create new Culinary and Supplier SKUs on the Supplier Planning Service (SPS) tool as per Standard Operating Procedures on a regular basis
• Ensure data completeness & accuracy and correct flow of information to the relevant stakeholders involved in the daily activities, including reporting any data issues to the team
• Govern operations by ensuring policies and procedures are followed as per training
• Communicate regularly with the Procurement and/or Supply Chain team on any concerns /queries around the day-to-day role and provide feedback on any changes that can improve the existing processes.
• Offboard and deactivate SKUs that need to be cut/delisted in alignment with other HelloConnect functions
• Secure close alignment with other HelloConnect functions dedicated to tasks interconnected with SPS e.g. SQOC or Product Ops and other tools e.g. JIRA
• Lead data analysis for projects require data management teams support
• Act as a hands-on coach for other data entry specialists, train the team on the different SOPs and Procedures to be followed
• Act as a proxy for the Service Package Team Lead, if needed

• At least 2 years of previous operational and/or purchasing experience

• Data-driveness and ability to work with cross-functional teams

• Requires expertise in operating Microsoft Office & Google suite programs, and ideally ERP/MRP systems
• Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian)

SOFT SKILLS

• This is primarily an administrative role hence we are looking for a well organized person with strong analytical, problem-solving, and critical thinking skills
• Good communication skills and familiarity with procurement and purchasing processes (to follow SOPs/processes)
• Self-management skills and hands on mentality with a strong focus on teamwork
• Assertive, responsible, and adaptable, with the ability to work in a fast-paced environment and navigate complex situations.

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

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