Presales Engineer

JOB PURPOSE

• Solution Manager for Data Center, Collaboration and Mobility for Telco Customers
• Support Sales to provide designs and solutions.
• Serve as the technical expert in Data Center and Wireless Network solutions, supporting the sales team throughout the presales process.
• Understand customer business and technical requirements to design and propose optimized, scalable, and cost-effective solutions.
• Translate customer needs into high-level architecture, bill of materials (BOM), and solution presentations.
• Collaborate with vendors, partners, and internal teams to ensure proposed solutions align with current technologies and best practices.
• Deliver compelling technical presentations, demonstrations, and proofs of concept to highlight solution value.
• Support the sales cycle from initial customer engagement to proposal submission, ensuring technical accuracy and feasibility.
• Contribute to the development of standard solution offerings and presales documentation to enhance proposal efficiency and consistency.

RESPONSIBILITIES

Design solution making for Data Center, Collaboration and Mobility for Telco customers.

• Solution Design & Architecture

• Analyze customer requirements to design comprehensive Data Center and Wireless Network solutions, including topology, hardware, and software components.

• Develop high-level and detailed solution architectures, ensuring scalability, reliability, and alignment with industry best practices.
• Prepare technical documentation such as Bill of Materials (BOM), solution diagrams, and design proposals.

• Technical Engagement & Support

• Collaborate with the sales team to identify opportunities, qualify leads, and align technology offerings with client needs.

• Conduct technical presentations, product demonstrations, and proof-of-concept sessions for customers and partners.
• Provide presales technical support during bid preparation, RFP/RFQ responses, and proposal development.

• Collaboration & Coordination

• Work closely with vendors and distributors to evaluate products, obtain pricing, and ensure proposed solutions meet technical and commercial requirements.

• Coordinate with project delivery teams to ensure smooth handover from presales to implementation.
• Maintain strong relationships with customers, providing technical guidance throughout the sales cycle.

• Market & Technology Awareness

• Stay updated on emerging technologies, vendor certifications, and industry trends in data center and wireless networking.

• Contribute to the continuous improvement of solution offerings and internal presales processes.
• Participate in training and certification programs to maintain technical expertise and credibility.

Meet deadlines and solution design submissions on bid requirements from Customers.

Compliance and Policies

REQUIREMENTS:

• 3–5 years of relevant experience in presales, solution design, or system engineering within the Data Center and Wireless Network domain.

• Proven experience designing and proposing solutions involving:

• Data Center infrastructure (servers, storage, virtualization, backup, power & cooling).

• Networking technologies (LAN/WAN, routing, switching, SDN, wireless networks, and network security).
• Hands-on experience with major vendors such as Cisco, HPE/Aruba, Dell, Huawei, Fortinet, Juniper, or equivalent.
• Strong understanding of network architecture, protocols, and standards (e.g., TCP/IP, VLAN, Wi-Fi standards, redundancy, and high availability).
• Demonstrated ability to translate business requirements into technical solutions and present them effectively to technical and non-technical audiences.
• Experience preparing technical proposals, BoMs, and solution documentation for RFP/RFQ submissions.
• Familiarity with virtualization and cloud technologies (e.g., VMware, Hyper-V, or cloud integration)