Customer Service

1 week ago


Quezon City, National Capital Region, Philippines Magellan Solutions Outsourcing Inc. Full time ₱200,000 - ₱300,000 per year

Snapshot of the Job:

  • Handle customer concerns through calls, emails, and chat.
  • Provide resolutions based on the knowledge base.
  • Conduct customer satisfaction surveys through various channels.

JOB QUALIFICATIONS

  • Batchelor's Degree Graduate of any course
  • Computer literate with basic knowledge of Microsoft Office tools
  • Confident in speaking Filipino and English language
  • Good customer service skills
  • Highly skilled at time management, with proven ability to manage variations in workload
  • Ability to develop solutions when no crisp/layout of the problem exists

Why work for us?

  • Our culture features an open -door policy - our concerns to higher management are heard
  • We believe in taking care of our employee's families - HMO with additional dependent/s
  • Focused on career growth - internal management job postings available only for employees, training and seminars to upskill our employees
  • Retirement plan
  • Free coffee - especially for night shifters
  • Free parking
  • Salary performance appraisals annually
  • Company outings - we are excited for our Sports Fest this summer
  • Christmas celebrations + annual year end party


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