Customer Service Representative

4 days ago

Quezon City, National Capital Region, Philippines Silverstern Motors Inc. Full time ₱155,000 per year

Job Summary:

We are looking for a professional and customer-focused Customer Service Representative (CSR) to join our automotive team. In this role, you will be the first point of contact for customers, assisting with inquiries about vehicle services, parts, sales, and appointments. Your goal is to ensure a high level of customer satisfaction by delivering timely, accurate, and courteous service.

Key Responsibilities:

  • Greet and assist customers in person, over the phone, or via email.
  • Schedule vehicle service appointments and follow up on service progress.
  • Answer questions related to vehicle features, pricing, financing, parts, and warranties.
  • Handle customer complaints or concerns with professionalism and escalate as needed.
  • Coordinate with service advisors, technicians, and the sales team to ensure smooth customer experiences.
  • Input and update customer information in CRM systems.
  • Process payments and assist with billing or invoicing issues.
  • Promote dealership services, special offers, and maintenance packages.
  • Maintain a clean, organized, and welcoming customer service area.
  • Follow up with customers post-service or purchase to ensure satisfaction.

Qualifications:

  • High school diploma or equivalent; associate or bachelor's degree is a plus.
  • Previous experience in customer service, preferably in the automotive or dealership industry.
  • Knowledge of automotive services, vehicle parts, or dealership operations is highly desirable.

Key Skills:

  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities.
  • Customer-first mindset with a professional and friendly demeanor.
  • Organizational and multitasking skills.
  • Ability to work under pressure in a fast-paced environment.

Working Conditions:

  • Work is typically performed in a dealership or service center environment.
  • Occasional standing or walking to assist customers or inspect vehicles.

Job Type: Full-time

Pay: From Php695.00 per day

Language:

  • English (Preferred)

Work Location: In person

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per year

    Job Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Fastrising Full time ₱40,000 per year

    Company DescriptionUp to 40k offerRole DescriptionThis is a full-time on-site role for a Customer Service Representative located in Quezon City. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, managing customer experience, and handling customer service inquiries. Day-to-day...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines GAIC Professional Services Inc. Full time

    Company DescriptionGAIC Professional Services Inc. is an Outsourcing and Consulting Services company that caters to clients across various industries and sectors. As a subsidiary of EEI, it serves as the internal professional services arm, dealing with technology-driven solutions. GAIC Professional Services is committed to providing innovative and effective...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines SYSPRO Full time ₱312,000 - ₱420,000 per year

    This is a full-time, on-site role for a Customer Service Representative located in BRIDGETOWN QC. The Customer Service Representative will handle day-to-day tasks such as managing customer inquiries and ensuring customer satisfaction.Qualifications[1] Minimum of 6 months BPO experience[2] HS Graduate or SHS Graduate[3] Customer Satisfaction and Customer...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Chris Sports Plaza Inc. Full time ₱200,000 - ₱240,000 per year

    Customer Service RepresentativeJob Description:· Handling inquiries from customers online· Providing basic product information and assisting in generating sales, processing returns and issuing receipts· Assisting in resolving order/product complaints and escalating issues when necessary· Communicating with warehouse and other internal partners·...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Concept Specialist Full time ₱144,000 - ₱432,000 per year

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines StaffSmart Outsourcing Full time ₱150,000 - ₱250,000 per year

    About the role StaffSmart Outsourcing is looking for enthusiastic Customer Service Representatives (CSR) to join our dynamic Call Centre team in Quezon City. This is a full-time opportunity for individuals interested in customer service, with the chance to develop valuable skills in a supportive and growth-oriented environment.What you'll be doingProviding...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Lean Solutions Group Inc. Full time ₱228,000 per year

    ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing &...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines TREXAN CAREER SYSTEMS Full time ₱900,000 - ₱1,200,000 per year

    About the roleWe are seeking a Customer Service Representative to join our dynamic team at TREXAN CAREER SYSTEMS'. In this full-time role based in Quezon City Metro Manila, you will be responsible for providing exceptional customer service to our valued clients through various communication channels.What you'll be doingAnswering incoming calls and responding...