US Marketing Brand Support

2 days ago

Pasig, National Capital Region, Philippines KMC Solutions Full time ₱1,200,000 - ₱2,400,000 per year
Make your next big career move by applying as KMC Solutions' next US Marketing Brand Support (Customer Support Specialist)

Are you a detail-oriented professional with a passion for design, brand compliance, and customer success? Do you want to be part of a global team that ensures brands maintain high-quality, compliant marketing? If so, join us at KMC Solutions.

On top of your salary, here are the exciting benefits you can look forward to:
  • Be part of an innovative, fast-growing software company specializing in Brand Compliance.
  • Work with cutting-edge tools like Co-op Marketing platforms and Digital Asset Management systems that shape the future of advertising.
  • Enjoy a supportive, collaborative culture where your ideas and expertise make a real impact.
  • Career growth opportunities—work alongside senior team members and expand your skills in design, compliance, and customer success.
  • Health Insurance/HMO
  • Enjoy unlimited MadMax Coffee
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves
The main responsibilities of a US Marketing Brand Support (Customer Support Specialist) include:
  • Review and approve marketing submissions to ensure compliance with branding and marketing standards.
  • Support clients by maintaining strong relationships and resolving compliance issues effectively.
  • Collaborate with global teams in the Philippines and North America to deliver exceptional service.
  • Enforce brand guidelines by applying client-specific rules and industry standards.
  • Utilize graphic and multimedia design expertise to uphold creative standards.
To apply, you must be an expert on the following requirements:
  • Fluent in English with exceptional communication skills.
  • 1 year and 6 months of experience in brand management, marketing, or a similar role with a focus on enforcing brand guidelines.
  • Strong background in graphic and multimedia design.
  • Detail-oriented with a strong commitment to quality and compliance.
  • Passionate about customer success and skilled in client communication.
  • Willing to work night shifts (9 PM to 6 AM Manila time) to align with US and Canadian clients.
Preferred Skills
  • Experience using SaaS platforms and customer success tools.
  • Ability to spot patterns and apply compliance rules effectively.
Additional Information
  • Location: Pasig, Metro Manila
  • Schedule: Night Shift (US & Canadian business hours)

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